Amari Hudson -Friend
Palmdale,CA
Summary
Proven track record of enhancing guest experiences at Six Flags Magic Mountain through meticulous safety compliance and exceptional customer service. Skilled in equipment operation and emergency procedures, coupled with a strong work ethic and adaptability. Excelled in teamwork, significantly contributing to positive park reviews and improved safety standards.
Overview
2
2
years of professional experience
Work History
Ride Operator
Six Flags Magic Mountain
Valencia, CA
03.2024 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Contributed to positive park reviews by delivering exceptional guest service.
- Improved guest experience by quickly addressing concerns and answering questions about ride operations.
- Developed ride cleanliness protocol, maintaining impeccable ride presentation and hygiene standards.
Child Care Provider
Sherry’s Angels Child Care
Quartz Hill
01.2023 - 03.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Utilized positive reinforcement techniques to encourage good behavior.
- Provided emotional support and guidance to children during difficult times.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Assisted in potty training and other daily hygiene activities to support child development.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Encouraged children to develop healthy social and emotional skills.
- Worked with children to develop good cognitive, physical and language skills.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Assisted children with homework and school projects, enhancing academic support.
- Maintained clean and organized classroom, ensuring conducive learning environment.
Education
Diploma - General Education
Quartz Hill High School
Quartz Hill Ca. 06.2023
Skills
- Customer Service
- Equipment Operation
- Safety Monitoring
- Emergency evacuation procedures
- Safety Procedures
- Policy compliance
- Safety reporting
- Emergency Procedures
- First Aid Training
- Team Training
- Teamwork and Collaboration
- Time Management
- Customer Assistance
- Flexible Schedule
- Strong Work Ethic
- Safety Guidelines
- Decision-Making
- Safety Compliance
- Problem-Solving
- Customer service expertise
- Interpersonal Communication
- Scheduling Software
Timeline
Ride Operator
Six Flags Magic Mountain
03.2024 - Current
Child Care Provider
Sherry’s Angels Child Care
01.2023 - 03.2024
Diploma - General Education
Quartz Hill High School