Amari Jackson
Pearland,TX
Summary
Host, Server, To-go Specialist and Lead Trainer at Gringos Mexican Kitchen since 2021, adept at multitasking in a fast-paced environment. Enhanced the efficiency of the To-go order system, leading to improved customer satisfaction and loyalty. Demonstrates strong capabilities in customer service, communication, and time management, contributing to a positive dining experience.
Overview
3
3
years of professional experience
Work History
Lead Trainer/Shift Supervisor
Gringos Tex Mex
08.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Demonstrated leadership skills.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Bartender
Gringos Tex Mex
08.2024 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Host/ Togo/ Server
Gringos Tex Mex
12.2021 - Current
- Serving at Gringos Mexican Kitchen since Dec 2021
- Juggling host, server, and To-go roles with proficiency
- Optimizing To-go order system for better efficiency
- Promptly addressing customer concerns, improving overall experience
- Aiding in increasing restaurant's customer loyalty rate
Education
High School Diploma -
Manvel High School
Manvel, TX05.2022
Skills
- Customer Service
- Teamwork
- Adaptability
- Leadership
- Communication
- Time Management
- Mentoring
- Learning management systems
- Team management
Timeline
Lead Trainer/Shift Supervisor
Gringos Tex Mex
08.2024 - Current
Bartender
Gringos Tex Mex
08.2024 - Current
Host/ Togo/ Server
Gringos Tex Mex
12.2021 - Current
High School Diploma -
Manvel High School
Similar Profiles
Cassandra FernandezCassandra Fernandez
Hostess at Gringos Tex MexHostess at Gringos Tex Mex
Gisela GrahamGisela Graham
Server at Gringos Tex MexServer at Gringos Tex Mex
Jacob PuckettJacob Puckett
Busser, Kitchen Prep, Silverware Roller, Bus Lead at Gringos Tex MexBusser, Kitchen Prep, Silverware Roller, Bus Lead at Gringos Tex Mex