David Short
Dallas,TX
Summary
Developed strong leadership and organizational abilities in fast-paced hospitality environment, looking to transition into new field. Skilled at team management and operational efficiency, with focus on delivering outstanding customer service. Ready to leverage versatile skills to contribute effectively in new professional setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server Trainer/ Shift Lead
Hudson House
Dallas, TX
08.2025 - Current
- Trained new servers on menu knowledge and customer service standards.
- Developed training materials to enhance onboarding process for new hires.
- Conducted performance evaluations to identify areas for improvement among staff.
- Implemented best practices for food safety and sanitation compliance in training sessions.
- Collaborated with management to refine operational workflows within the dining area.
- Streamlined training processes, improving efficiency of server onboarding experience.
Server
Del Frisco's
Fort Worth, TX
10.2024 - 05.2025
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs
Server/ Shift Lead
First Watch
Coppell, TX
09.2023 - 03.2025
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
HG Sply Co.
Trophy Club, Tx
08.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Skills
- Reliable commitment to tasks
- Exceptional customer service
- Effective service prioritization
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Team player
- Calm demeanor
- Positive and professional
- Team Training
Certification
- Licensed Food Handler's
- Licensed TABC
Timeline
Server Trainer/ Shift Lead
Hudson House
08.2025 - Current
Server
Del Frisco's
10.2024 - 05.2025
Server/ Shift Lead
First Watch
09.2023 - 03.2025
Server
HG Sply Co.
08.2022 - 09.2023