Amari Jones
Carrollton,MI
Summary
Proven leader in fostering continuous learning at Cedar Point Amusement Park, I excel in teamwork, collaboration, and complex problem-solving. My experience includes enhancing employee knowledge acquisition and customer satisfaction, demonstrating exceptional people skills and a knack for multitasking. Achieved significant improvements in training effectiveness and customer service standards.
Overview
5
5
years of professional experience
Work History
Training Supervisor
Cedar Point Amusement Park
07.2020 - 11.2023
- Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
- Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.
- Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
- Updated employees with latest policies, procedures and compliance standards.
Barista
Biggby Coffee
11.2019 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate
Home Depot
06.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Science - Kinesiology
Lansing Community College
Lansing, MI05.2024
Skills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Complex Problem-Solving
Timeline
Sales Associate
Home Depot
06.2024 - Current
Training Supervisor
Cedar Point Amusement Park
07.2020 - 11.2023
Barista
Biggby Coffee
11.2019 - Current
Associate of Science - Kinesiology
Lansing Community College
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