Amari Martin
Chicago,Illinois
Summary
Dedicated finance expert skilled in collaboration and efficient time management. Adept at pinpointing challenges and crafting practical solutions. Strong verbal and written communication abilities contribute to successful relationship building. Notable growth in clientele reflects high performance and reliability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Market Relationship Banker II
Old National Bank
06.2025 - Current
- Cultivated strong client relationships, resulting in an increase in customer retention, and enhanced trust.
- Analyzed market trends to tailor financial solutions, leading to measurable improvements in service offerings, and competitive advantage.
- Fostered teamwork across departments to enhance customer service, resulting in a more cohesive client experience.
- Quickly exceeded sales targets and expanded the clientele by covering different branches within the market.
- Conducted in-depth assessments of client needs, leading to tailored financial solutions that increased product uptake, and strengthened client loyalty.
- Presented innovative banking solutions to clients, successfully converting leads into long-term partnerships, and expanding the customer base.
- Coordinated with financial advisors to develop customized client strategies, enhancing service delivery, and fostering stronger client relationships.
Relationship Banker
Old National Bank
Palos Park, Illinois
11.2024 - 06.2025
- Promote banking products, achieving measurable sales growth through strategic initiatives.
- Conduct financial reviews to match clients with suitable banking solutions, enhancing satisfaction.
- Build strong client relationships to boost loyalty and retention, ensuring ongoing support.
- Quickly achieved sales goals.
- Identify client needs, offering tailored solutions to improve financial well-being.
- Assisted clients in achieving financial goals by recommending suitable products and services based on their needs.
- Expanded client base through effective networking and referrals leading to increased opportunities.
- Passionate about building strong client relationships, creating a welcoming atmosphere that encourages open communication and trust.
Teller
Old National Bank
Palos Park, IL
06.2024 - 11.2024
- Processed customer transactions, including deposits, withdrawals, and loan payments with accuracy.
- Balanced cash drawers daily to ensure financial integrity.
- Promoted banking products and services to meet or exceed sales goals.
- Explained features of various banking products to enhance customer understanding.
- Identified and referred customers for additional banking services to maximize opportunities.
- Provided exceptional customer service while managing high volumes of transactions efficiently.
Tutor
Saint Xavier University
Chicago, Illinois
08.2022 - 05.2024
- Facilitate study groups and tutor sessions, boosting student performance and engagement.
- Lead classes as a TA, enhancing learning experiences and academic support.
- Develop tailored test prep strategies, improving student exam readiness and outcomes.
Sales Associate
Finish Line
Chicago Ridge, Illinois
07.2022 - 01.2023
- Executed sales and customer service tasks, enhancing customer satisfaction and loyalty.
- Managed cashier duties and stockroom organization, ensuring efficient store operations.
- Adhered to company sales metrics, consistently achieving personal sales targets.
- Resolved customer inquiries, improving overall shopping experience and retention.
- Supported team in maintaining store standards, contributing to a positive work environment.
Money Mentor
Economic Awareness Council
Chicago, Illinois
05.2018 - 08.2021
- Worked on teams to develop more financial capability content to be shared.
- Presented strategic presentations informing consumers how to start earning/growing their money.
- Adhere to company procedures and policies and complete projects as needed and directed.
- Conduct financial education presentation to get customers banked.
- Conducted financial education presentations, successfully onboarding over 200 individuals into banking services, significantly boosting community financial inclusion.
Education
Bachelor of Science (B.S.) - Computer Science
Saint Xavier University
Chicago, IL05.2024
Diploma -
Urban Prep Bronzeville
Chicago, IL06.2018
Skills
- Organizational abilities
- Effective time management
- Leadership qualities
- Communication expertise
- Networking proficiency
- Relationship management
- Financial services knowledge
- Sales techniques
- Customer support excellence
- Problem-solving skills
- Risk assessment
- Solution-oriented development
- Client loyalty strategies
- Analytical skills in finance
Internships
On The Money Magazine
Wrote articles for the magazine providing financial literacy for the consumers.
• Worked with production team to push out a website highlighting entrepreneurs and their products.
• Collaborated with editorial team to enhance magazine's content strategy, fostering increased reader engagement.
• Initiated digital content initiatives, improving online presence and driving traffic to the magazine's website, showcasing entrepreneurial stories.
• Enhanced content reach by engaging with diverse teams, leading to a noticeable boost in readership and online interaction.
Certification
- Teller Certification
- Change Machine Certification
- NMLS License, 2669377
Languages
English
Native/ Bilingual
References
- Tracy Frizzell, Economic Awareness Council, 630-740-6831
- Toiria Baker, Junior Achievement, 773-726-2042
- Claudia Barajas, Old National Bank, 773-470-9311
- Diseree Pulliam, Bank Of America, 773-363-5412
- Mary Murphy, Old National Bank, 708-497-8537
Timeline
Market Relationship Banker II
Old National Bank
06.2025 - Current
Relationship Banker
Old National Bank
11.2024 - 06.2025
Teller
Old National Bank
06.2024 - 11.2024
Tutor
Saint Xavier University
08.2022 - 05.2024
Sales Associate
Finish Line
07.2022 - 01.2023
Money Mentor
Economic Awareness Council
05.2018 - 08.2021
Bachelor of Science (B.S.) - Computer Science
Saint Xavier University
Diploma -
Urban Prep Bronzeville
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