A'mari Perkins
Loyola Nursing School/ Compass Group
Maywood,USA
6
years of professional experience
Detail-oriented customer service professional with a strong background in retail and catering, excelling in fast-paced environments. Expertise includes cash register operations, menu planning, and food preparation, all focused on delivering exceptional guest experiences. Committed to fostering teamwork and enhancing operational efficiency to drive customer satisfaction. Seeking a long-term position that provides opportunities for professional growth and development.
Work History
Catering Assistant /Lead Barista
2 Years- Assisted customers with purchases, item location, and enrollment in reward programs to enhance shopping experience.
- Addressed customer complaints and kept front line area clean and organized to promote a positive atmosphere.
- Supported catering manager in fulfilling baking requirements and packaging meals for daily customer demand. Managed kitchen equipment to prepare diverse food options on a daily basis.
- Maintained cleanliness and organization of work areas to ensure compliance with health standards/sanitation needs.
- Operated espresso machines and brewing equipment with precision and care.
- Developed relationships with vendors for timely delivery of supplies, optimizing procurement processes.
Customer Service Rep
1 Year 11 Months- Answered a constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly, reducing on-hold wait times.
- Handled a constant flow of customer calls, ensuring minimal wait times.
- Processed transactions accurately using POS systems, maintaining cash handling procedures.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction ratings.
- Monitored inventory levels and restocked shelves efficiently to optimize product availability.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
1 Year 9 Months- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted schedule and volunteered for extra shifts to support operational demands.
- Restocked merchandise in front lanes to maintain product availability.
- Maintained accurate cash drawer and reconciled discrepancies daily.
- Processed customer transactions efficiently using point-of-sale systems.
- Implemented strategies to reduce checkout wait times for improved customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma
No Degree - CBCS Medical Billing & Coding
Skills
Food preparation experience
Effective food storage methods
Customer experience management
Skilled in cash reconciliation
Inventory control
Time management skills
Proficient in software tools
Responsive to new situations
Adaptable learner
Strong attention to detail
Collaborative team player
Strategic problem assessment
Effective communicator
Timely attendance
Timeline
Catering Assistant /Lead Barista
Loyola Nursing School/ Compass Group
08.2024 - CurrentRead More
Customer Service Rep
TJ Maxx
07.2022 - 06.2024Read More
Cashier
Family Dollar
06.2020 - 03.2022Read More
Foreman College And Career Academy
High School Diploma
Read More
Triton College
No Degree from CBCS Medical Billing & Coding
Read More