I am a highly motivated and self driven individual with a record in customer service in various ways. I have a passion with preforming well in teams and also working solo when needed. I am always motivated and driven to progress in any environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Car Detailer
LA Auto Spot
02.2024 - Current
Open and close facility (move cars to street to clear the wash bay so it can be used, or park them inside the bay at night)
Use Turo app to check in and out vehicles coming in or going out, using it to upload pre and post trip pictures of vehicles (damages, gas tank level, windshield cracks, etc)
Looking at times on the computer to see what cars go out in order of time to make sure the car for customers are ready before they get there
Lining cars up in wash bay to be prepped for customer (washing, vacuuming, trash removal, lost items, etc)
If vehicles need gas, take picture of gas tank level with customer reservation number to charge the correct amount and take a picture of the receipt and also add receipt in Slack app
If a customer was coming from out of town, I would make sure they are picked up with company shuttle transit when they call and bring them back
Once their trip is over shuttle them if needed back to the airport train station
Once there are no more cars going out, prep cars that are going out for the next day, park inside the shop once clean and close down the facility for the next shift in the morning putting locks on all fences and locking the front door.
Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Security Guard
Securitas
06.2023 - 11.2023
Assist visitors in checking ID and giving appropriate badges for certain areas
Stand at metal detectors and check amazon associate bags, if the metal detector goes off ask them to go to the secondary detector and empty all pockets and clear them to scan their badge on the wall
Walk around roves on both east and westside making sure all doors are secure and scanning security tags.
Caregiver
Transitions For the Develop. Disabled
11.2021 - 01.2023
In home duties include: Running Daily Goals for 2 Female patients, preparing meals (Breakfast, lunch, dinner), outings such as parks, grocery shopping, fun activities, cleaning, helping shower if needed, tracking monthly money from clients' families as well as EBT
DTA duties: While also working in home i worked with both clients and several others during the day in a class setting 5-6 clients working on goals, daily fine motor skills, group outings to their choice, monthly MPRs, practicing daily various living skills, weekly Jam sessions(singing), tracking seizures if any, guardian communication, also did
AM and PM transport to and from DTA as well as on outing days ar DTA, pampering if needed while at DTA.
Driver Helper
Waste Management
05.2021 - 10.2021
Performs all duties as scheduled by Route Manager or Dispatch and assisting other drivers as directed to meet customer needs
Notifies Route Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards
Communicates customer requests to Dispatch or Route Manager
Physical environment, which involves dirt, odors, noise, weather extremes or similar elements most of the workday.
Car Detailer
Manheim/Cars Reconn
01.2021 - 02.2021
Detrashed receiving vehicles, drove vehicles forward to get washed and detailed interior and exterior of all cars and trucks in a fast paced manner in order to meet auction days and also for other companies like (avail,Carvana, Vroom) to pick up customers' vehicles to be delivered.
Assembler
Randstad
10.2020 - 01.2021
Assembled baby bassinets for a company called Snooze
Tested each bassinet assembled, problem solve if any issues
As well as having to assemble computer parts in another area of the job, followed detailed guides to build each part, as well as problem solve and meet numbers daily for the company in each area.
Account Coordinator
RemX/McKesson
01.2020 - 10.2020
Placed calls to pharmacies to have them run the patient's prescription through their primary insurance
Placed calls to the patients doctors office to follow up and check to see if the doctor started the patients prior authorization and filled out the necessary information in order for the patient to receive their medication(s).
Teacher/Teacher Assistant
Shining Stars Learning Center
09.2016 - 11.2019
Open and close facility
Classroom Management of 8-13 kids ages (Newborn to 4 year old)
Updating the children's daily report through app
Occasionally at front desk answering the phone and helping new and current customers (providing tours of the facility, answering their questions).
Package Handler
Amazon Warehouse
01.2018 - 07.2018
Fast paced moving environment to meet customer promised satisfaction for delivery times during the day
Receive products using frequency scanners and unload shipments from trucks up to 50 pounds
Meeting daily warehouse number goals as well as personal goals
Load vans with packages in the correct order for the driver.
Education
Chandler-Gilbert Community College
Chandler, AZ
05.2016
Campo Verde High School
Gilbert, AZ
01.2015
Skills
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Google Docs
Time Management
Fast Learner with technology
Customer Service
Active Listening
Team & Customer Oriented
Conflict Resolution
Coachable
Adaptable
Certification
CPR/First Aid
Early Childhood Development
Article 9
Additional Information
Assistant coach helping out father with coaching youth football team(3 years)
Languages
English
Timeline
Car Detailer
LA Auto Spot
02.2024 - Current
Security Guard
Securitas
06.2023 - 11.2023
Caregiver
Transitions For the Develop. Disabled
11.2021 - 01.2023
Driver Helper
Waste Management
05.2021 - 10.2021
Car Detailer
Manheim/Cars Reconn
01.2021 - 02.2021
Assembler
Randstad
10.2020 - 01.2021
Account Coordinator
RemX/McKesson
01.2020 - 10.2020
Package Handler
Amazon Warehouse
01.2018 - 07.2018
Teacher/Teacher Assistant
Shining Stars Learning Center
09.2016 - 11.2019
Chandler-Gilbert Community College
Campo Verde High School
CPR/First Aid
Early Childhood Development
Article 9
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