Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
3
3
years of professional experience
Work History
Secretary's Assistant
Phenix City Elementary School
10.2020 - 05.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Provided clerical support to company employees by copying, faxing, and filing documents.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Identified communication channels to set roadmap to distribute information.
Managed filing system, entered data and completed other clerical tasks.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
08.2021 - 12.2021
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Promoted store promotions and incentive programs to increase overall sales revenue.
Brand Ambassador
Forever 21
12.2021 - 02.2022
Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
Educated consumers about product benefits, leading to increased interest and sales conversions.
CYPA Youth Program Assistant
MWR Child Development Center
08.2022 - 01.2024
Enhanced youth engagement by incorporating interactive activities and group discussions into program sessions.
Assisted in the development of comprehensive curriculum, ensuring age-appropriate content and learning objectives for participants.
Provided a safe and inclusive environment for youth participants, addressing any conflicts or concerns as they arose.
Organized and led various recreational outings, promoting teamwork and fostering positive relationships among attendees.
Monitored participant progress through regular evaluations, providing feedback to both youths and their guardians.
Supported program coordinator in the planning and execution of special events, including fundraisers and community outreach initiatives.
Managed attendance records, ensuring accurate documentation for all participants in each session.
Collaborated with other staff members to develop new strategies for improving overall program effectiveness.