Amaria Hickman
Joliet,IL
Summary
Talented Cheerleading Coach familiar with game, competition and pep rally management. Superior work ethic and disciplined mentality focused on maximizing team member fitness, skill, and collaborative abilities. Bringing 2 years' experience and the desire to help students develop into confident performers. Also a hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head JV Cheerleading Coach
Joliet Central High School
11.2023 - Current
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Consistently enforced safety protocols during practices, reducing injury rates among participants significantly.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Managed scheduling for practices, performances, and competitions, ensuring timely communication with parents and team members.
- Choreographed creative routines that captivated audiences at sporting events and competitions alike.
- Coordinated with other coaches to improve performance of 22 cheerleaders.
Bartender/Waitress
Buffalo Wild Wings
04.2022 - Current
- Verify age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing inventory and cleaning bar supplies
- Serving food and beverages while maintaining high quality formal table service to over 100+ customers daily
- Connected with 50+ customers per day gaining customer loyalty through customer rewards program.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Warehouse Associate
J.B. Hunt
10.2021 - 03.2022
- Distributed 3,000+ units of inventory per day, maintaining a high degree of accuracy to eliminate sales interruptions
- Prepare goods and materials to be shipped along with their corresponding packing slips; perform basic inventory maintenance.
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Benefits Representative
Liberty National
11.2021 - 02.2022
- Connected with 50+ customer per day, verifying public records, providing product information, and building customer loyalty.
- Developed benefit plan participants in managing accounts and benefits eligibility.
- As well as performing data entry and update employee payroll deductions and manage broker and group accounts throughout the year.
- Responsible for facilitating and disseminating information about benefits programs and policies across all employees in the company.
- Conducted open enrollment presentations to educate employees on available benefit options.
- Managed relationships with benefits providers, negotiating favorable contracts for the organization.
Food Server
Brinker International Corp. / Chili's Grill & Bar Restaurant
07.2021 - 11.2021
- Serving food and beverages while maintaining high quality formal table service to over 100+ customers daily
- Connected with 50+ customers per day gaining customer loyalty through customer rewards program.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Package Handler (Part-Time)
FedEx Ground
07.2020 - 08.2021
- Distributed 4,000+ units of inventory per day, maintaining a high degree of accuracy to eliminate sales interruptions
- Disturbed packages from one destination to its final destination increasing inventory by 25%
- Moving merchandise for one freight truck to another.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Cashier/Party Host
Chuck E. Cheese
03.2020 - 05.2021
- Conducted a small team that handled the day to day money operations in the store
- Giving out silverware, utensils, and play cards to costumers
- Help make sure party guests receive all things required in their party package
- Ensure children have a safe and fun birthday party.
- Maintained party areas during busy events for as many as 25 guests.
Sales Associate
Clair Beauty Mart
05.2019 - 08.2019
- Conducted a small team that handled day to day money operations in the store.
- Maintained a clean, organized inventory, and curated displays of rotating seasonal clothing and accessories.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.
Education
High school or equivalent -
Joliet Central High School
Joliet, IL12.2019
Skills
- Proficient with Microsoft Office, Internet Explorer, PowerPoint, Office Mix, and Social Media (9 years)
- Child Care (10 years)
- Verbal De-escalation (8 years)
- Problem management (8 years)
- Customer satisfaction (8 years)
- Customer Service (8 years)
- Phone etiquette (5 years)
- Inventory management (5 years)
- Organizational Skills
- Tutoring
- Time Management
- Classroom Management
- Experience working with students
- Sports Coaching
- First aid
Certification
- First Aid Certification
- Food Handler Certification
- Non-CDL Class C
- CPR Certification
- On-Premise BASSET Alcohol Certification
- Bartender License
Timeline
Head JV Cheerleading Coach
Joliet Central High School
11.2023 - Current
Bartender/Waitress
Buffalo Wild Wings
04.2022 - Current
Benefits Representative
Liberty National
11.2021 - 02.2022
Warehouse Associate
J.B. Hunt
10.2021 - 03.2022
Food Server
Brinker International Corp. / Chili's Grill & Bar Restaurant
07.2021 - 11.2021
Package Handler (Part-Time)
FedEx Ground
07.2020 - 08.2021
Cashier/Party Host
Chuck E. Cheese
03.2020 - 05.2021
Sales Associate
Clair Beauty Mart
05.2019 - 08.2019
High school or equivalent -
Joliet Central High School
- First Aid Certification
- Food Handler Certification
- Non-CDL Class C
- CPR Certification
- On-Premise BASSET Alcohol Certification
- Bartender License
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