Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Brenda Escamilla

Joliet,IL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Contract Billing Coordinator

Edward Don & Company
03.2024 - Current
  • Issue invoicing for General Contractors and customers for equipment projects, provide project billing, and closeout documents.
  • Prepare itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Perform accounting functions such as reconciliations, project inventory cost, and collection management.
  • Update documentation, reports, and spreadsheets with financial information
  • Identify research, and resolve billing variances to maintain system accuracy and currency.

Accounts Receivable Representative

CINTAS, Professional Uniform and Facility Services
08.2021 - 11.2022
  • Investigated billing discrepancies and implemented effective solutions to resolve posting inquires.
  • Monitored customer accounts to minimize or rectify non-payments to prevent legal action for 180 past due accounts.
  • Performed various accounts receivable functions using SAP for cash posting, unapplied cash, and write-offs.
  • Adhered to strict timelines to meet KPI metrics for monthly goals.
  • Posted and received payments by verifying checks, debit/credit transfers into database.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Handled customer complaints with services and invoicing discrepancies.

Claims Adjuster- Auto Property Damage

Liberty Mutual Insurance
03.2020 - 11.2020
  • Processed and developed auto claims, made same day communication with policyholders regarding the claims procedures.
  • Reviewed coverage benefits with customers and assessed auto damage for necessary repairs.
  • Conducted low complexity and high complexity investigations through written and recorded interviews to determine liability conclusion.
  • Maintained 6-20 Adjuster License to assist with nationwide claims procedures while following states guidelines and regulations.
  • Issued payments or denial of a claim in a timely manner in accordance with policy conditions.
  • Assisted in conducting investigations to prevent insurance fraud and sent referrals to the special investigation unit.
  • Negotiated and settled claims according to information presented through reports, research and data verification.

Insurance Sales Agent

Freeway Insurance
03.2017 - 02.2020
  • Issued financial contracts for customers while electing coverages suitable for their home, auto, and specialty vehicle policies.
  • Explained different coverage options while staying compliant with the state limits, and encouraging the sale of insurance policies.
  • Contacted underwriters and submitted forms to obtain binder coverage.
  • Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Confirmed SR22 filling was submitted to the Secretary of State for members.
  • Trained new hire employees and prepared them for the State of Illinois Property and Casualty Licensing Exams.

Education

Associate of Arts - Business Administration

Joliet Junior College
Joliet, Illinois
05.2017

Skills

  • Proficient in Microsoft office suites
  • SAP Software
  • Credit and Collections
  • Claims Processing
  • Insurance Fraud Expertise
  • File management
  • Dispute resolution
  • Insurance verification
  • Accounts receivable expertise
  • Account reconciliation
  • Sales support
  • Bilingual English and Spanish
  • Data interpretation
  • Fraud identification
  • Report preparation

References

Available upon request

Certification

  • FL 6-20 Adjuster License -2020
  • Property and Casualty License State of Illinois - 2017-2020

Timeline

Contract Billing Coordinator

Edward Don & Company
03.2024 - Current

Accounts Receivable Representative

CINTAS, Professional Uniform and Facility Services
08.2021 - 11.2022

Claims Adjuster- Auto Property Damage

Liberty Mutual Insurance
03.2020 - 11.2020

Insurance Sales Agent

Freeway Insurance
03.2017 - 02.2020

Associate of Arts - Business Administration

Joliet Junior College

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