Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ARNNETTA TAYLOR

Fishers,USA

Summary

Detail-oriented professional with extensive experience in administrative support in fast-paced environments. Proficient in data entry, document management, scheduling, billing, and team coordination, ensuring high levels of efficiency and accuracy. Proven ability to streamline processes and enhance operational workflows.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Contract Billing Coordinator

Community Action Network Limited Services
Indianapolis, IN
04.2023 - Current
  • Prepare, review, and submit Medicaid Waiver claims (e.g., Home and Community-Based Services - HCBS) accurately and in a timely manner.
  • Reconcile billing records with service documentation to ensure accuracy and compliance.
  • Track payments, denials, and rejections; follow up on unpaid or denied claims.
  • Communicate with Medicaid and third-party payers to resolve billing discrepancies.
  • Maintain detailed billing records for auditing and compliance purposes.
  • Stay current on Medicaid Waiver program requirements and changes in billing policies or codes.
  • Collaborate with service providers to ensure proper authorization and documentation.
  • Provide administrative support to staff and management including scheduling, document preparation, and data entry.

Warehouse Associate (Former Operations Admin)

Shepard Exposition Services
Indianapolis, IN
01.2023 - Current
  • Collaborate with team members to meet daily goals and complete tasks efficiently
  • Manage inventory control to ensure accurate stock levels and locations
  • Organize storage areas to improve product accessibility
  • Record and audit PTIs and repairs for trailers, tractors, and forklifts
  • Adapt to various roles within the warehouse as needed
  • Meet productivity targets while maintaining quality and safety standards
  • Oversee inbound and outbound shipments, directing teams and managing inventory
  • Prepare orders for shipment by packing, labeling, and scheduling pick-ups
  • Provide administrative support to Operations, Logistics, and ESR teams
  • Document key processes and procedures for operational efficiency
  • Create purchase orders for departmental needs
  • Process invoices for accounts payable
  • Manage petty cash and scrap metal transactions
  • Coordinate office events and share company communications via email and bulletin boards

Operations Coordinator

GES Exposition Services
Lithia Springs, GA
02.2022 - 01.2023
  • Guided internal teams to meet performance goals
  • Supervised daily operations across multiple locations
  • Worked with area managers to assess needs and improve workflows
  • Handled troubleshooting and resolved operational issues
  • Reviewed blueprints before submitting structures for build
  • Ordered materials or requested replacements as needed
  • Managed show freight and logistics
  • Identified and resolved key issues impacting operation

Preloader/Sorter

UPS
Atlanta, GA
11.2021 - 02.2022
  • Lifted and moved packages up to 75 pounds onto conveyor belts
  • Used handheld scanners to track and move freight through the distribution system
  • Installed protective materials to prevent item damage during transport

Payroll Assistant

Jackson Flooring & Carpet
Atlanta, GA
06.2021 - 11.2021
  • Updated employee records with changes in address, salary, and other details
  • Responded to employee inquiries with accurate and timely information
  • Researched and resolved timekeeping discrepancies
  • Verified leave balances by checking accrued hours against reported time

Parts Clerk

Bimbo Bakeries USA
Decatur, GA
01.2021 - 06.2021
  • Organized parts storage and stocked inventory following company guidelines
  • Followed performance and compliance standards
  • Reviewed and improved processes to maintain quality and service goals
  • Maintained supply levels by ordering parts from catalogs and vendors
  • Set up displays and organized shelves to promote products and overstocks
  • Kept parts counter and sales floor clean and well-organized

Canvasser

CADC-LLC
Atlanta, GA
12.2020 - 01.2021
  • Engaged with and educated voters in rural Atlanta to support a secondary election campaign
  • Went door-to-door to share voting information and help register voters
  • Visited over 50 homes daily to promote voter participation
  • Improved team coordination by sharing updates on traffic and weather conditions

City Carrier Assistant

USPS
Decatur, GA
11.2020 - 12.2020
  • Planned and organized mail in delivery sequence for assigned route
  • Provided friendly customer service and assisted with mail-related concerns
  • Used handheld scanners to track deliveries and update system records
  • Operated vehicles and equipment to transport mail and packages
  • Delivered mail on foot to over 50 homes and businesses per shift

Field Organizer

GBI Strategies LLC
Southfield, MI
10.2020 - 11.2020
  • Contributed to strategy and planning efforts to grow organizing programs and support campaign goals
  • Helped plan, schedule, and host community events to increase outreach and engagement
  • Worked with leadership to set objectives and develop action plans
  • Coordinated canvassers efforts and managed logistics for the Presidential Election
  • Trained team leaders to manage canvassers during the Presidential Election

Subrogation Caseworker I

HMS (Temp)
Atlanta, GA
08.2020 - 10.2020
  • Supported daily operations and collaborated effectively with team members
  • Identified representative payees or contacts for deceased Medicaid beneficiaries and processed estate values
  • Prioritized case tasks, created intent-to-collect letters, and completed various administrative duties
  • Contacted non-responsive rep-payees to discuss repayment plans and options
  • Used time management skills to meet strict deadlines
  • Resolved issues, improved workflows, and delivered excellent service

Administrative Assistant

CTP Corp
Indianapolis, IN
12.2018 - 08.2020
  • Created and maintained spreadsheets and databases to track sales and performance data
  • Improved document organization by implementing efficient processes
  • Sorted and distributed office mail; recorded incoming shipments for company records
  • Managed supply inventory and placed orders to maintain stock levels
  • Maintained customer databases for accurate recordkeeping
  • Provided daily support to Accounts Payable, Purchasing, and Payroll departments
  • Scheduled daily assignments for maintenance specialists

Receptionist

Jobsite Supplies
Indianapolis, IN
08.2018 - 12.2018
  • Managed multiple tasks while meeting tight deadlines
  • Answered and directed incoming phone calls promptly and professionally
  • Scheduled appointments, communicated with clients, and updated records
  • Greeted visitors and customers, providing friendly and helpful assistance
  • Maintained confidentiality of client and company information
  • Provided clerical support by copying, faxing, and filing documents

Human Resources Coordinator

INcare Solutions
Pendleton, IN
02.2018 - 08.2018
  • Conducted background and reference checks to support hiring and onboarding
  • Reviewed HR paperwork for accuracy and completeness. Supported HR tasks including record keeping, data entry
  • Completed employment verifications and unemployment paperwork for hires and terminations
  • Maintained HR information systems and updated employee files
  • Monitored employee records and personnel documents to ensure accuracy
  • Conducted new employee onboarding and ongoing orientation training
  • Collaborated with managers to ensure policy compliance and recommended improvement

Material & Install Coordinator/Natl Acct Manager

Johnson Controls (Tyco Integrated Security)
Indianapolis, IN
11.2015 - 02.2018
  • Streamlined material delivery processes to boost efficiency and reduce downtime
  • Verified received materials by matching shipments against packing lists
  • Assembled pallets and crates for safe transport of goods
  • Used handheld scanners and logs to track inventory accurately
  • Received, unpacked, and prepared shipments and equipment
  • Packed items properly for shipment according to orders and requisitions
  • Performed cycle counts and maintained inventory control
  • Used GAANT software to update customer info, repair logs, and inventory records
  • Led teams of up to 10 employees during installations, testing, and system start-ups
  • Monitored product quality and communicated improvements to management
  • Supervised installers and mechanics to ensure timely, quality work
  • Scheduled and managed maintenance, repair, and installation tasks
  • Solved complex issues to support sales and business growth
  • Ensured compliance with company policies and quality standards
  • Prepared sales reports and recommended marketing initiatives
  • Reactivated lapsed accounts, generating additional revenue
  • Maintained frequent customer contact to assess satisfaction
  • Collaborated with business development managers to set performance goals and milestones

Education

High School Diploma -

Arsenal Tech
Indianapolis, IN

Skills

  • Operations administration
  • Customer support and relationship management
  • Professional communication skills
  • Issue resolution
  • Logistics coordination & documentation management
  • Shipping documentation preparation
  • Shipment tracking and tracing
  • Microsoft Office proficiency
  • Data entry and report generation
  • Medicaid compliance
  • Payment tracking
  • Process optimization
  • Administrative support
  • Billing software proficiency

Certification

Certificate Project Management

Coursera - Online

October 2023

Timeline

Contract Billing Coordinator

Community Action Network Limited Services
04.2023 - Current

Warehouse Associate (Former Operations Admin)

Shepard Exposition Services
01.2023 - Current

Operations Coordinator

GES Exposition Services
02.2022 - 01.2023

Preloader/Sorter

UPS
11.2021 - 02.2022

Payroll Assistant

Jackson Flooring & Carpet
06.2021 - 11.2021

Parts Clerk

Bimbo Bakeries USA
01.2021 - 06.2021

Canvasser

CADC-LLC
12.2020 - 01.2021

City Carrier Assistant

USPS
11.2020 - 12.2020

Field Organizer

GBI Strategies LLC
10.2020 - 11.2020

Subrogation Caseworker I

HMS (Temp)
08.2020 - 10.2020

Administrative Assistant

CTP Corp
12.2018 - 08.2020

Receptionist

Jobsite Supplies
08.2018 - 12.2018

Human Resources Coordinator

INcare Solutions
02.2018 - 08.2018

Material & Install Coordinator/Natl Acct Manager

Johnson Controls (Tyco Integrated Security)
11.2015 - 02.2018

High School Diploma -

Arsenal Tech

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