SHARISE HARTZOG
Atlanta
Summary
Detail-oriented billing specialist with a Master's in Information Science and experience across customer service, technology, healthcare, and training. Skilled in problem-solving and process optimization to drive efficiency
Multi-talented billing coordinator offering several years of healthcare experience. Familiar with confidentiality requirements, patient care standards and insurance claims processes. Flexible, reliable and goal-focused.
Overview
21
21
years of professional experience
Work History
Contract Billing Coordinator
T-Drill
Norcross
11.2024 - 05.2025
- Provided support for internal departments regarding billing inquiries.
- Assisted with month end closing procedures related to accounts receivable activities.
- Coordinate with clients and internal departments to resolve billing discrepancies and improve efficiency.
- Utilize accounting software to track payments, invoices, and outstanding balances.
Mental Health Aide
Laurel Heights
08.2004 - 12.2024
- Attentive to individual's medical issues and alert supervisors of any changes in health and/or problems relating to medication.
- Provide guidance and assistance to individuals in their personal hygiene and appearance.
- Maintain all patient health data and records.
- Provided emotional support and counseling to individuals with mental health issues.
Billing Specialist (Temp)
Vesta Healthcare
12.2023 - 05.2024
- Processed medical commercial billing transactions with accuracy.
- Ensured all clients remained informed on outstanding debts and deadlines.
- Maintained accurate records of collections, adjustments and denials in the system.
Medical Biller
Inner Peace Community Support Services
10.2019 - 10.2023
- Accurately inputted data into the EMR system.
- Generated and distributed KPI reports to managers.
- Maintained efficiency in handling diverse data sources to streamline medical billing workflow.
- Maintained accurate records of all billing activity in accordance with departmental standards.
Behavioral Health Associate
Lakeview Behavioral Health
Norcross
06.2022 - 09.2023
- Implemented and monitored behavioral intervention plans with a patient-centered approach.
- Utilized EMR systems to document and manage patient information.
- Communicated effectively with patients, families, and team members.
- Maintained confidential documentation in compliance with healthcare regulations.
Central Scheduler
Grady Hospital
Atlanta
12.2019 - 06.2021
- Managed centralized scheduling operations using scheduling software.
- Coordinated with various departments for accurate and timely appointment scheduling.
- Provided detailed information to patients about appointments and addressed inquiries.
- Utilized EMR systems for documentation and tracking of appointments.
Admission
Duke Hospital
Durham
12.2013 - 05.2019
- Provided frontline support to patients and families during the admission process.
- Utilized hospital systems to document and track patient admissions.
- Coordinated with cross-functional teams to ensure a smooth intake process.
Education
Master of Information Science -
North Carolina Central University
Durham, NC05.2017
Bachelor of Science - Criminal Justice
St Augustine's University
Raleigh, NC05.2012
Skills
- Accounts receivables
- Data entry
- Problem solving
- Payments experience
- Strong time management
- Communication skills
- Billing accuracy
- Electronic Medical Records (EMR) System proficiency
- Epic
- Schedule management
- Detail Oriented
- Billing reconciliation
Personal Information
Title: Billing Coordinator
Timeline
Contract Billing Coordinator
T-Drill
11.2024 - 05.2025
Billing Specialist (Temp)
Vesta Healthcare
12.2023 - 05.2024
Behavioral Health Associate
Lakeview Behavioral Health
06.2022 - 09.2023
Central Scheduler
Grady Hospital
12.2019 - 06.2021
Medical Biller
Inner Peace Community Support Services
10.2019 - 10.2023
Admission
Duke Hospital
12.2013 - 05.2019
Mental Health Aide
Laurel Heights
08.2004 - 12.2024
Master of Information Science -
North Carolina Central University
Bachelor of Science - Criminal Justice
St Augustine's University
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