AMARIA KIMARU WANJIRU
CK95183
Summary
Adept at elevating guest experiences through exceptional housekeeping standards, I significantly contributed to Hotelsoft's success by surpassing cleanliness targets. My expertise in housekeeping coordination and a strong focus on safety protocols reduced guest complaints. Skilled in training new staff, I excel in maintaining high-quality environments and fostering teamwork.
Overview
3
3
years of professional experience
Work History
HOUSE KEEPING
Hotelsoft
09.2019 - 09.2022
- Maintained cleanliness standards throughout the hostel by overseeing housekeeping tasks and quality control checks.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.
- Collaborated with housekeeping staff to ensure timely room turnovers and high-quality cleanliness standards.
- Maintained a safe working environment through proper housekeeping practices and adherence to safety protocols.
- Contributed to the hotel''s success by consistently meeting or exceeding housekeeping targets.
- Answered calls for housekeeping problems such as spills and broken glasses.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
- Supported training of new hires, sharing best practices for efficient housekeeping processes.
- Maintained a clean, safe, and organized living environment for clients through thorough housekeeping tasks.
Education
High School Diploma -
KAMBIT HIGH SCHOOL
NAIROBI KENYA06-2015
Skills
- Housekeeping abilities
- Housekeeping assistance
- Stockroom housekeeping
- Housekeeping tasks
- Housekeeping and cleaning
- Housekeeping and maintenance
- Facility housekeeping
- Housekeeping coordination
- General housekeeping ability
- Housekeeping and organization
Languages
English
Professional Working
Timeline
HOUSE KEEPING
Hotelsoft
09.2019 - 09.2022
High School Diploma -
KAMBIT HIGH SCHOOL