Amaria Neal

Achievements:

• Increased clinic revenue consistently over the past year by 12% through strategic membership conversions and treatment plan upgrades, driving consistent month-over-month growth

• Improved client retention through personalized follow-up systems and results tracking, increasing rebook rate and long-term package utilization

• Reduced payroll inefficiencies while maintaining service excellence and productivity benchmarks

• Elevated online reputation by implementing review and referral initiatives, increasing 5-star client feedback

• Developed a high-performing team culture focused on consultative selling, client education, and treatment excellence

Responsibilities:

• Lead full clinic operations including sales performance, membership growth, payroll management, scheduling, and compliance

• Drive consult conversion rates through coaching on objection handling, treatment education, and value-based selling

• Recruit, onboard, and train Patient Coordinators and Laser Technicians to exceed KPIs and client satisfaction goals

• Monitor P&L performance, analyze weekly reporting, and implement corrective action plans to improve profitability

• Ensure strict adherence to medical safety protocols, regulatory standards, and brand guidelines

• Oversee client experience from initial consultation to treatment completion, ensuring luxury-level service and retention

• Achievements:
• Budget increase of 2% over entire fiscal year
• Built community network across the county and developed charity event(s) awareness
• Responsibilities:
• Maintain and identify sales strategies within my market
• Use social media platforms to network in house brands and connect hiring needs
• Identifying opportunities within the business, identifying actionable solutions and executing them with the team
• Consistently coaching team on both selling behaviors and in artistry
• Managing day to day operations such as payroll, communications and sales goals.

• Achievements:
• Successfully used social media and grass roots to market store and ended fiscal 2022 as a profitable; beating budget by 14%
• 3rd highest earning location in region (9million)
• Hired and diversified team to reflect range in clientele
• Responsibilities:
• Create campaigns in collaboration with surrounding stores, that brought in an increase of 21% of footsteps in 2021
• Identifying opportunities within the business, identifying actionable solutions and executing them with the team
• Consistently coaching team on both selling behaviors and in artistry
• Managing all operations such as payroll, communications & sales goals.

• Achievements:
• Fully staffed and trained an entire new team within the first 30 days
• Used Social Media to develop and launch successful beauty campaign
• Became top selling location in the United States
• Responsibilities:
• Single handedly ordering inventory on a weekly basis to insure product was available for clientele
• Launched celebrity collaboration events
• Traveled to multiple locations to train new team members on sales behaviors and marketing techniques.

• Achievements:
• Lead worldwide beauty campaigns
• Consistently surpassed sales goals
• Coached Sales Specialists on business impacting behaviors
• Worked international fashion shows
• Responsibilities:
• Directed the planning and implementation of visual merchandising, marketing and product strategies (online and in store)
• Built high performing teams by accelerating the development of associates
• Analyzed various reports and measurement tools including customer insights to identify business opportunities