Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. successfully handling customers issues.
Overview
11
11
years of professional experience
2018
2018
years of post-secondary education
Work History
Customer Service Representative
Charter Spectrum
Saint Petersburg
03.2019 - Current
Provided excellent customer service to resolve customer issues in a timely manner.
Provided exceptional customer service to ensure customer satisfaction.
Customer Service Representative
24-7 Intouch
Largo
10.2017 - 03.2019
Managed customer complaints with empathy and professionalism, ensuring timely resolutions and positive outcomes for customers.
Provided excellent customer service to resolve customer complaints in a timely manner.
Crew Member
McDonald's
Saint Petersburg
07.2015 - 10.2017
Provided efficient customer service by accurately taking orders and ensuring timely delivery of meals.
Maintained cleanliness and organization of workstations, contributing to a safe and welcoming dining environment.
Assisted in training new crew members, enhancing team performance and promoting adherence to operational standards.