Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amariana Casey

Esthetician
Jack,North Carolina

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Esthetician

Skin By Amariana
FPO, AP
06.2020 - Current
  • Performed full body hair removal and facial treatments
  • Treating the facial skin to maintain and improve its appearance
  • Using specialized techniques and products
  • Answered customer questions and addressed concerns about the suitability of treatments
  • Perform general housekeeping duties in the spa
  • Preformed manager roles
  • Adhering to appointments in a timely manner by monitoring time schedules through a professional booking system
  • Interviewing clients to obtain information about contraindications, and examining skin to evaluate Materiel Support Command –Korea, Logistics Specialist-Materiel Support Command –Korea, Logistics Specialist
  • Analyzed skin condition and made appropriate product recommendations.
  • Sterilized equipment for patient treatments.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.

telephone sales representative, Assistant manager

Talk Mobile Lawton
Oklahoma, Shorewood, Illinois
05.2019 - 10.2019
  • Worked as a,
  • Answering incoming calls
  • Working to sell prospective customers products and services
  • Serving and selling to our customers, while providing a best in class customer experience and building loyalty
  • Consistently leverages digital tools in interactions and onboarding
  • Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology
  • Partners with T-Mobile employees across channels, including business and customer service, present
  • Monitor and achieve profit, sales and performance goals (i.e
  • Reviewing the P&L)
  • Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines
  • Convey a commitment to providing outstanding customer service and ensure all associates do the same
  • Ensure quality standards are met
  • Review remakes and enforce policies to ensure compliance
  • Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required
  • Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions
  • Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions
  • Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff
  • Motivate associates to exceed performance standards.
  • Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Hostess

IHop
Lawton, Oklahoma
12.2018 - 01.2019
  • Served as a host
  • Greet customers as they enter the restaurant,
  • Take their reservation or put them on a waiting list,
  • Give them menus and show them to their seats
  • I would also handle phone calls and customer questions about the restaurant and menu
  • Assist various restaurant staff when necessary.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used cash registers and credit card machines to cash out customers.

Administrative Assistant

MSC Industrial Supply
APO, AP
06.2015 - 07.2015
  • For the Chief, Stocks Records Branch, Storage Division, Materiel Support Command-Korea (MSC-K), scheduling appointments, sending and answering emails, distributing correspondence, answering and returning phone calls, submitting requests for information, and delivering office correspondence and messages to support the efficient operations of the staff’s daily missions and activities
  • Performed duties as a Supply Technician in the Systems Section
  • Prepared 600ea Maintenance Request (DA Form 2407) to turn weapons into the Maintenance Division, processed issue and turn in documents, performed data input into the Mobility Inventory Control and Accountability System (MICAS)
  • Assisted with verifying documents to support transactions in the Global Combat Support System-Army (GCSS), to support the readiness of the Eighth Army, Korea
  • Served as an Operation Assistant in the Division's Administrative Section
  • Scanned and assisted to process over 100 documents to report how many weapons were received, turned in, and issued weekly
  • Delivered and tracked documents to and from the accountable officer
  • Served as a Grocery Bagger, Defense Commissary Agency (DECA), Camp Walker, Korea.Bagged grocery to support the over 10,000 civilian and military population that use the Daegu area commissary.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Assistant Manager

Americas Best Eyeglasses And Contacts
Shorewood, IL
08.2022 - 10.2022
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Pharmacy Technician

Jewel Osco
Naperville, IL
10.2022 - 12.2022
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Collected co-payments or full payments from customers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted, measured, and compounded medications following standard procedures.

Education

Daegu Middle High School

General Education

University of Maryland Global
05.2020 - Current

Skills

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Timeline

Pharmacy Technician

Jewel Osco
10.2022 - 12.2022

Assistant Manager

Americas Best Eyeglasses And Contacts
08.2022 - 10.2022

Esthetician

Skin By Amariana
06.2020 - Current

General Education

University of Maryland Global
05.2020 - Current

telephone sales representative, Assistant manager

Talk Mobile Lawton
05.2019 - 10.2019

Hostess

IHop
12.2018 - 01.2019

Administrative Assistant

MSC Industrial Supply
06.2015 - 07.2015

Daegu Middle High School

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