Amariana White
Royal Oak
Summary
Throughout my time as a student and employee at various jobs, I found pride in being a hardworking and dynamic character in every environment I'm in. Using my skills from both fields to bring a creative, goal oriented and balanced atmosphere to the workplace. With experience in management, I've had the privilege to sharpen my communication skills and build meaningful relationships with my colleagues and customers.
Overview
10
10
years of professional experience
Work History
Shift Manager/Lead Training Specialist
European Wax Center
Royal Oak
07.2024 - Current
- Coordinated training calendars to ensure participants were informed of upcoming session topics and dates.
- Partnered with management team to establish clear learning objectives for each program.
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Trained and mentored staff on service protocols and customer care to enhance service quality.
- Evaluated employee performance before, during, and after training sessions.
- Supervised daily operations to ensure smooth service delivery.
- Handled customer inquiries and resolved issues to enhance satisfaction.
Beauty Advisor /Retail Inventory Associate
Ulta Beauty
Roseville
10.2022 - 06.2024
- Assisted customers in product selection and provided personalized recommendations.
- Conducted makeup application demonstrations for customer engagement.
- Cultivated expertise in beauty trends and product lines to enhance customer interactions.
- Organized and restocked merchandise to ensure store presentation standards.
- Collaborated on marketing initiatives to increase exhibition visibility and attract customers.
- Coordinated distribution of marketing materials to support promotional efforts.
Sales Associate
T.J. Maxx
Farmington Hills
11.2016 - 01.2017
- Monitored sales floor to assist customers promptly and maintain optimal merchandise levels.
- Organized and enhanced merchandise displays to attract customer attention.
- Demonstrated knowledge of store products and services.
- Designed and produced price tags and signage for merchandise to enhance customer visibility.
- Conducted inventory checks to ensure accurate stock levels and availability for customers.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Esthetician License - Royal Oak, MI
Douglas J. Aveda Institute
Royal Oak, MI08-2022
Some College (No Degree) - General Studies
Macomb Community College
Warren, MISkills
- Inventory management
- Point of sale operation
- Retail merchandising
- Client management
- Cross-selling strategies
- Marketing support
- Product expertise
- Data analytics
- Proficient in Microsoft Suite
- Coaching and mentoring
- Brand promotion
- Skin care
- Makeup application
Affiliations
- Community engagement / Meal Preparation - Summer Food Service Program
Detroit, USA
Jun 2019 - Aug 2019
Timeline
Shift Manager/Lead Training Specialist
European Wax Center
07.2024 - Current
Beauty Advisor /Retail Inventory Associate
Ulta Beauty
10.2022 - 06.2024
Sales Associate
T.J. Maxx
11.2016 - 01.2017
Esthetician License - Royal Oak, MI
Douglas J. Aveda Institute
Some College (No Degree) - General Studies
Macomb Community College