Amarilis Gonzalez

Work History

University of Central Florida

05.2023 - Current

Fostering a supportive and inclusive environment at the UCF Rosen College Apartments that enhances first-year, transfer, and graduate student learning and personal development for 397 residents.
Supervising and providing mentorship to 8 resident assistants, 4 student office assistants, 1 student mail office assistant, and 397 residents in the community.
Oversee housing operations for the Rosen College Apartments community by managing billing processes, coordinating housekeeping services, and ensuring timely facility maintenance.
Serve as a conduct officer, overseeing housing conduct cases, including lower-level Community Living Guide violation meetings, providing outcomes, and assigning sanctions.
Serving in an on-call rotation for multiple weeks each semester to support 100+ resident assistants navigating higher-level incidents, responding to on-campus emergencies, and enforcing on-campus housing policies.
Operating a community budget of $6,500 for student staff programming, student staff training, professional development, office expenses, move in and move out operations, and professional staff signature programming.

University of Central Florida

12.2024 - 05.2025

Conduct higher-level Community Living Guide Violation meetings, ensuring equitable outcomes and implementing appropriate sanctions to promote community standards and policies.
Review and process incident reports in Maxient; create cases and delegate assignments to hearing officers.
Developing a comprehensive Standard Operating Procedures (SOPs) for Maxient utilization, enhancing consistency and best practices for housing professional staff.
Designing and leading professional development training sessions for staff, fostering skill and knowledge enhancement to align with departmental goals.

University of Central Florida

05.2024 - 07.2024

Supported the front desk operations by assisting students with inquiries, handling phone calls, and coordinating with various departments on admissions and transcript-related concerns.
Participated in 3-4 shadow coaching sessions weekly, observing and learning about student coaching practices, academic advising, and the application process for the nursing program.
Assisted in the preparation and execution of FTIC orientations for 25-50 students, including reviewing Expected Credit Evaluation (ECE) forms, updating master spreadsheets for class recommendations, and drafting follow-up emails to students.
Created and coordinated nursing-related events, including creating PowerPoint presentations, updating inventory sheets, and preparing materials for workshops and social events.
Conducted degree audits, reviewed student transcripts, and facilitated communication between students and academic advisors to ensure alignment with nursing program prerequisites.

University of Central Florida

05.2023 - 08.2023

Assessed and graded assignments, quizzes, exams, and reflection papers for 50 students according to the established curriculum for Strategies for Success (SLS1501).
Assisted with answering 5-10 student emails and questions weekly, providing constructive feedback to aid understanding, and offering opportunities for improvement.
Communicated effectively with course professor bi-weekly and with students regarding grading procedures and academic expectations.
Collaborated with the professor to ensure consistent grading standards across multiple assignments.
Adhered to academic integrity policies and procedures, upholding the institution’s academic standards.

University of Central Florida

05.2019 - 05.2023

Developed an inclusive community and facilitated interactions among 50-65 first-year and transfer residents per semester, promoting a sense of belonging.
Strategically planned, marketed, and executed community events for 4 UCF residential communities to promote and enhance student engagement and involvement.
Served on-duty throughout each semester, including weekdays, weekends, holidays, and campus closures: responded to on-campus emergencies, and enforced on-campus housing policies.
Effectively mediated conflicts and facilitated resolution processes, delivered timely and professional support to residents while upholding community standards and policy.