Amarilis Larrazábal
Cape Coral,FL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
Kate Spade
05.2023 - Current
- Open and close the Store (keyholder)
- Create shipping labels and sent packages (SFS, Charge Sent, BOPIS)
- Assist customers by creating outfits, help them to the fitting room and while in the fitting room, charge them, among others
- Clean, Recover, Replenish
- Manage change orders.
Assistant Store Manager
Gap Factory
03.2018 - 01.2022
- Open and close the Store (keyholder)
- Create shipping labels and sent packages (SFS, Charge Sent, BOPIS)
- Assist customers by creating outfits, help them to the fitting room and while in the fitting room, charge them, among others
- Clean, Recover, Replenish
- Manage change orders
- Acting Store Manager when needed
- In charge of Volunteering Team and EOM.
Assistant Store Manager
GH Bass
10.2016 - 03.2018
- Open and close the Store (keyholder)
- Create shipping labels and sent packages (SFS)
- Assist customers by creating outfits, help them to the fitting room and while in the fitting room, charge them, among others
- Clean, Recover, Replenish
- Manage change orders and deposits at closing.
Supervisor with Event Manager Role
Banana Republic Factory
12.2015 - 10.2016
- Open and close the Store (keyholder)
- Create shipping labels and sent packages (SFS)
- Assist customers by creating outfits, help them to the fitting room and while in the fitting room, charge them, among others
- Clean, Recover, Replenish
- Plan events requested HQ like: Holidays, Loyalty Events, among others.
Event Planner
Legacy Education Alliance
03.2014 - 07.2016
- Confirm, cancel, and reschedule hotel reservations
- Create 1 and 3 days Events at hotels around US, Canada, and Mexico.
Administrative Assistant
CICPC
03.2007 - 03.2014
- Help clients personally and over the phone
- Creating Invoices
- Intervention with the Arts
- Deliver and receive arts.
Customer Service Representative
EDD PR Inc
12.2009 - 01.2012
- Attend clients over the phone
- Service cancelations through SAP
- Service request through SAP
- Reconnection service through SAP
- Complaint order through SAP
- Getting payments through SAP
- Acting Supervisor when needed.
Telecommunications Operator
IDT PR
08.2004 - 12.2009
- Problem solving over the phone
- Selling over the phone
- Explain the usage and fees of the products.
Education
Office Administration -
UMET
HS Diploma -
Dr. Alfredo M. Aguayo HS
Psy. of Acting II -
Dwayne Academy of Acting
Psy. of Acting III -
Dwayne Academy of Acting
Modeling Degree -
Fontecha Academy
Skills
- Excellent Organizational Skills
- Strong Customer Relations Skills
- Fully Bilingual
- Computer Proficiency
- Hiring
- Training
- Coaching
- Stock Management
- Store Organization
- Records Management
- Customer Relations
- Hiring and Training
- Staff Management
- Sales Expertise
References
Available upon request.
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Kate Spade
05.2023 - Current
Assistant Store Manager
Gap Factory
03.2018 - 01.2022
Assistant Store Manager
GH Bass
10.2016 - 03.2018
Supervisor with Event Manager Role
Banana Republic Factory
12.2015 - 10.2016
Event Planner
Legacy Education Alliance
03.2014 - 07.2016
Customer Service Representative
EDD PR Inc
12.2009 - 01.2012
Administrative Assistant
CICPC
03.2007 - 03.2014
Telecommunications Operator
IDT PR
08.2004 - 12.2009
Office Administration -
UMET
HS Diploma -
Dr. Alfredo M. Aguayo HS
Psy. of Acting II -
Dwayne Academy of Acting
Psy. of Acting III -
Dwayne Academy of Acting
Modeling Degree -
Fontecha Academy