AMARIS CONTRERAS
Dallas,TX
Summary
I am a knowledgeable and talented student looking to learn quickly and add value to any team. I am confident and passionate about learning new skills. I am willing to work hard and learn from professionals. I bring outstanding communication and reliable skills. I am a resourceful student with a background in the retail and food industries. I am a dependable professional with a track record of success in the fields I have worked in; experienced in fast-paced environments and adapt to last-minute changes. Lastly, I am an organized and motivational student, eager to utilize time management and organizational skills across diverse settings.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate Cashier
Ross Dress for Less
Dallas, TX
05.2024 - 07.2024
- Greeted customers, provided excellent customer service, and responded to inquiries.
- I assisted customers with locating desired items in the store.
- The operated cash register processed payments and handled returns and exchanges efficiently.
- Resolved customer complaints courteously, minimizing negative impact on store operations.
- Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules, and procedures to promote company goals and maintain safety.
- Created price tags and merchandise signs for new items.
- Handled price checks, merchandise transfers, and fitting room returns to keep the store orderly and efficient.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Maintained cleanliness of the sales floor area and organized merchandise displays.
- Verified the accuracy of prices by checking tags against the inventory system.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
Cashier Team Lead
Wingstop
Dallas, TX
12.2022 - 07.2023
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Performed currency exchange, cashed checks, and issued money orders.
- Ensured appropriate supplies were stocked for emergency preparedness scenarios.
- Organized food storage to ensure the maximum shelf life of items.
- Conducted training sessions with staff on safety protocols during emergencies.
- Prepped food in the morning, such as ranch, carrots, and celery.
- I closed the store and counted the ingredients in the store. Calculated the sales and review money.
Education
Bachelor of Science - Nursing
Texas Woman's University
Denton, TX05-2027
Skills
- Cash register operation
- Teamwork and collaboration
- Time management
- Store opening and closing
- Merchandise display
- Customer Assistance
- Cash handling
- Calm demeanor
- Verbal and written communication
- Retail sales
- Problem-solving
- patient
- reliable
- fast worker
- hard worker
- flexible schedule
- Safe food handling
- Cleaning and sanitizing
- Food preparation
- Cleaning
- Kitchen sanitation management
- Supply restocking
- Loss prevention/fitting room
- Store cleaning
Affiliations
- Crochet club
Accomplishments
- Dean's list award
- academic excellence award
- 3.5 Gpa
- top 10 percent
Languages
Spanish
Professional
volunteer
- concession stands
- soccer referee
- volunteered in elderly homes
Timeline
Sales Floor Associate Cashier
Ross Dress for Less
05.2024 - 07.2024
Cashier Team Lead
Wingstop
12.2022 - 07.2023
Bachelor of Science - Nursing
Texas Woman's University