Amaris Ojeda
Margate,FL
Summary
Efficient billing professional with 5+ years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
5
5
years of professional experience
Work History
Front Desk Coordinator and Insurance Specialist
John Orthodontics
05.2023 - Current
- Processed and submitted third-party claims for orthodontic treatments, ensuring accuracy and compliance with insurance requirements.
- Managed denial management processes by analyzing and resolving rejections from billing clearinghouses.
- Conducted root cause analysis on unpaid accounts receivable (AR) and collaborated with third-party payors to achieve resolution.
- Communicated effectively with insurance companies, patients, and outside providers to address billing inquiries and resolve issues.
- Demonstrated proficiency in handling over 30 incoming and outgoing customer service calls each day related to billing and insurance matters.
- Maintained compliance with state and federal collection regulations, ensuring integrity in billing and collection practices.
- Utilized accurate typing and data entry skills to input patient information and billing details.
- Collaborated with colleagues to share expertise and contribute to continuous improvement initiatives.
Office Administration and Orthodontic Coordinator
Mini Mouths Dentistry and Braces
11.2019 - 05.2023
- Managed processing and submission of third-party claims for orthodontic procedures and dental treatments.
- Implemented effective denial management strategies to address rejections and resolve outstanding accounts receivable (AR).
- Conducted thorough root cause analysis on billing discrepancies and collaborated with insurance companies to achieve timely resolution.
- Facilitated communication between patients, insurance providers, and external stakeholders to address billing inquiries and ensure accurate billing information.
- Demonstrated proficiency in handling correspondence related to billing, insurance claims, and patient accounts.
- Maintained comprehensive knowledge of state and federal regulations governing medical billing and collections practices.
- Utilized accurate typing and data entry skills to maintain precise patient records and billing documentation.
- Actively participated in team meetings and collaborative initiatives to improve office efficiency and streamline billing processes.
- Optimized financial arrangements for patients by negotiating flexible payment plans that met their budget needs while ensuring timely collection of fees owed to the practice.
Retail Sales Associate
Discovery Clothing Co.
04.2019 - 08.2019
- Developed customer service skills, handled over 20 transactions accurately and efficiently, managed cash handling responsibilities, utilized effective communication skills, demonstrated adaptability and multitasking abilities, and collaborated with team members.
- Maintained clean sales floor and straightened and faced merchandise.
Education
Bachelor of Science - Health Administration And Managment
University of Central Florida
Orlando, FL08.2025
Associate of Arts - Business Administration And Management
Indian River State College
Ft. Pierce, FL05.2021
High School Diploma -
Nova High School
Davie, FL06.2019
Skills
- Medical Billing and Coding
- Denial Management
- Account Resolution
- Communication and Customer Service
- Regulatory Compliance and Knowledge
- Attention to Detail and Accuracy
- Problem-solving and Analytical Skills
- Team Collaboration and Proactive Participation
Timeline
Front Desk Coordinator and Insurance Specialist
John Orthodontics
05.2023 - Current
Office Administration and Orthodontic Coordinator
Mini Mouths Dentistry and Braces
11.2019 - 05.2023
Retail Sales Associate
Discovery Clothing Co.
04.2019 - 08.2019
Bachelor of Science - Health Administration And Managment
University of Central Florida
Associate of Arts - Business Administration And Management
Indian River State College
High School Diploma -
Nova High School
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