Amarius Alba

Avenel,NJ

Summary

I’m a bilingual student balancing rigorous STEM coursework with strong work and leadership experience. In customer-facing roles, I handle high-volume service, POS/cash transactions, and daily operations while staying organized and detail-oriented. Outside of work, I serve as a paid and volunteer assistant volleyball coach during the summer, mentoring younger athletes, leading skill development, and supporting a positive team culture. Academically, I’m pursuing an AP Research project focused on improving blood donation participation among high school students, strengthening my skills in survey and interview design, literature review, and data organization. Overall, I bring reliability, leadership, and research-driven curiosity, with a long-term goal of entering healthcare and biomedical research.

Overview

years of professional experience

Work History

Customer Service Associate

Daryl Jackson

12.2024 - Current

Operate POS/register: process purchases, returns, and exchanges; handle cash/card transactions accurately
Stock shelves and maintain inventory; rotate products and keep aisles organized and shopper-ready
Fulfill curbside/online pickup orders; coordinate timely handoff and resolve order issues
Support Photo Center services: assist with photo orders and take/assemble passport photos
Deliver high-volume, customer-first service; de-escalate concerns and solve problems quickly
Recognized for reliability, teamwork, and consistently strong customer service

Assistant Coach

Jennifer Blash

06.2023 - Current

Assist head coach in planning and running practices focused on fundamentals (serving, passing, hitting, footwork) and team systems.
Coach young athletes during drills and scrimmages; give clear, corrective feedback to improve technique and decision-making.
Lead small-group skill sessions to build confidence and consistency across varying ability levels.
Model sportsmanship and accountability; reinforce team standards and positive culture.
Help with setup/cleanup, equipment organization, and attendance tracking to keep sessions efficient and safe.

Boba Barista

Maleeha Zaid

06.2025 - 12.2025

Prepare boba tea and specialty drinks to recipe standards; customize sweetness/ice levels and toppings quickly and accurately
Operate POS/register: take orders, process payments, and manage cash handling during peak rushes
Maintain a clean, food-safe workspace: sanitize prep areas, wash utensils, and follow hygiene/temperature guidelines
Prep ingredients (tea bases, syrups, tapioca pearls, fruit) and restock station to keep service flowing
Provide friendly, efficient customer service; recommend menu items and resolve order issues professionally
Coordinate with team to manage high-volume periods and reduce wait times

Education

High School Diploma -

Colonia High School

Colonia

06-2026

Skills

Bilingual: English & Spanish (Seal of Biliteracy)
Customer service and communication (in-person, fast-paced)
POS/cash handling; transactions, returns, and order accuracy
Conflict resolution and problem-solving
Team leadership and collaboration

Coaching/mentoring; clear instruction and constructive feedback
Time management and multitasking under pressure
Inventory/stocking, restocking, and workspace organization
Food safety/sanitation and cleanliness standards
Research skills: survey design, interviews, literature review, MLA citation, academic writing

Interests

Working out/strength training and staying active
Volleyball (playing and coaching; skill development mentoring)
Medicine and patient care (long-term goal: healthcare/biomedical research)
Science and research (especially biology/neuroscience topics)
Community service and giving back (especially health-related causes)
Spending time with family and staying connected to your roots/culture
Animals and animal care

Timeline