Compassionate and detail-oriented professional with experience supporting clients and patients in fast-paced environments. Skilled in communication, problem-solving, and maintaining a positive experience while handling multiple responsibilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas
Concord, California
08.2019 - Current
Ensure the security and safety of all personnel, visitors, and the premises
Protect the company's assets relative to theft, assault, fire and other safety issues
Respond to emergencies to provide necessary assistance to employees and customers
Follow procedures for various initiatives, including fire prevention, property patrol and traffic control
Receptionist
Pacifica Senior Living Oakland Heights
Oakland, CA
01.2024 - 01.2026
Researched answers or solutions as needed.
Followed communication procedures, guidelines and policies.
Kept records of customer interactions, processed customer accounts and filed documents.
Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
Medical Assistant Extern
Osita Health Clinic
San Leandro, California
01.2025 - 12.2025
Prep the patient for exam, assists the physician/clinician on exams and any special procedures.
Includes a variety of personal care and clinical procedures including assuring positive care outcomes.
Scheduled and maintained patient appointment schedules
Demonstrated empathy and understanding when dealing with difficult situations involving patients
Escort patients to exam rooms, obtain brief histories, document chief complaints, and record vital signs including weight and temperature
Education
Certificate - Medical Assistant
AUMT Institute
San Leandro, CA
12.2025
Associate of Science - Social and Behavioral Science
Merritt College
Oakland, CA
06.2024
Skills
Effective time utilization
Organizational agility
Analytical thinking
Client support
Communication skills
Adaptable learner
Analytical reasoning
Task prioritization
Digital proficiency
Certification
Certified Clinical Medical Assistant #E7M5Y7S6
Timeline
Medical Assistant Extern
Osita Health Clinic
01.2025 - 12.2025
Receptionist
Pacifica Senior Living Oakland Heights
01.2024 - 01.2026
Security Officer
Securitas
08.2019 - Current
Certificate - Medical Assistant
AUMT Institute
Associate of Science - Social and Behavioral Science