17+ years of software Experience in working on Solution, Design, Development and Management consulting. 12+ Years of experience in IBM Sterling Commerce OMS, web channel, MCF hands, Call Center and Store. Specialized in defining Solution in Customer Order Management/Fulfillment, Omni channel fulfillment process implementation and Inventory Management. Skilled in managing activities related to solution scope definition, business value prioritization and architectural planning . In- Depth knowledge of Supply chain and core competency in Omni channel selling and fulfillment solutions for retail industry. Involved in Architectural Reviews, Estimation, and Project Planning, Performance Improvement and Product customization and design. Involved in Large Scale Implementation of IBM Supply Chain Suite of solutions for enterprise clients. Delivered/Involved End to End implementations on many projects. Proven track record of driving omnichannel transformations for retail and wholesale sectors, delivering solutions aligned with business objectives. Quick Learner and expertise to understand any existing Sterling OMS projects and learn advance technology like Nextgen store and call center and cloud.
Technical /Solution Architect for Sterling Commerce OMS , Call Center and Store