
Seasoned Health Insurance Specialist with background in handling insurance policies, claims management, and regulatory compliance. Noteworthy strengths include deep knowledge of health insurance products, exceptional problem-solving skills, and ability to explain complex information clearly. Known for contributing to team success by improving processes and customer satisfaction ratings.
• Review and adjudicate out-of-network payment disputes in accordance with IDRE and federal guidelines
• Analyze documentation submitted by providers and health plans
• Select and justify payment determinations between proposed offers
• Ensure accurate, timely documentation and data entry in government portals
• Collaborate with internal teams, partners, and clients to meet quality and productivity metrics
• Maintain confidentiality, compliance, and professionalism at all times
• Contribute to continuous quality improvement initiatives