Amarye Harris
Yo Chef
Midfield,AL
5
years of professional experience
Assisted teams in daily operations to enhance service efficiency, achieving a 15% reduction in customer wait times and a 10% decrease in food costs through effective inventory and waste management practices. Coordinated inbound and outbound shipments by verifying order details, managing logistics paperwork, and collaborating with carriers to minimize processing errors by 15% and improve delivery schedules. Supported timely and accurate food and beverage service in busy environments by optimizing table turnover and increasing guest satisfaction through personalized service and effective teamwork with kitchen staff.
Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Work History
Server
3 Months- Delivered prompt, accurate order processing and personalized service to enhance guest satisfaction and optimize table turnover in a high-volume dining environment.
- Delivered prompt, accurate food and beverage service while efficiently managing multiple tables to enhance guest satisfaction and optimize turnover at Yo Chef.
- Efficiently managed table service by accurately taking orders, coordinating with kitchen staff, and delivering food promptly to enhance customer satisfaction and optimize table turnover.
- Efficiently managed table orders and coordinated with kitchen staff to ensure timely and accurate food delivery.
- Utilized point-of-sale systems to process transactions and track sales, enhancing overall service speed and accuracy.
- Provided personalized menu recommendations and resolved customer inquiries to boost satisfaction and repeat patronage.
EComm
4 Months- Developed and executed targeted email marketing campaigns to enhance customer engagement and retention.
- Analyzed website traffic and user behavior using Google Analytics to inform strategic marketing decisions.
- Trained junior team members on digital marketing tools and best practices to foster professional development within the team.
- Increased online sales by developing and implementing targeted ecommerce marketing strategies.
- Maintained budget control across various digital channels ensuring optimal allocation of resources based on campaign performance metrics.
- Developed engaging content for the company''s blog, social media platforms, and paid advertisements.
Ship Clerk
7 Months- Operated and maintained maritime navigation and communication systems to ensure safe and efficient vessel transit, resulting in zero incidents during multi-voyage deployments.
- Managed shipping documentation and coordinated inbound and outbound logistics to ensure accurate, timely delivery of inventory, reducing processing errors by 15% at Amazon fulfillment centers.
- Coordinated and processed outbound shipments by verifying order accuracy, preparing shipping documentation, and liaising with carriers to ensure timely delivery and inventory accuracy.
- Coordinated timely shipment processing by verifying order accuracy, managing inventory flow, and liaising with carriers to optimize delivery schedules and reduce shipping errors.
- Coordinated inbound and outbound shipments by verifying packing lists and ensuring compliance with Amazon’s shipping protocols.
- Utilized warehouse management systems to track inventory accuracy and update shipment statuses in real time.
- Collaborated with logistics teams to resolve discrepancies and expedite delivery timelines, improving overall shipping efficiency.
Receptionist
7 Months- Managed patient check-in processes to enhance operational efficiency and improve patient experience.
- Coordinated appointment scheduling using electronic health record systems to ensure timely service delivery.
- Assisted patients with inquiries, providing accurate information about services and procedures offered.
- Maintained organized front desk operations, ensuring a welcoming environment for patients and visitors.
- Collaborated with medical staff to streamline communication and expedite patient flow throughout the facility.
- Utilized practice management software to accurately process patient registrations and insurance verifications.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Warehouse Forklift Operator
2 Months- Operated forklifts to transport pallets and materials within warehouse environment.
- Conducted inventory checks and assisted in maintaining accurate stock levels.
- Adhered to safety protocols to ensure a secure working environment for all staff.
- Loaded and unloaded shipments, ensuring proper placement of goods in storage areas.
- Collaborated with team members to optimize workflow and improve operational efficiency.
- Maintained equipment by performing routine inspections and reporting issues promptly.
- Supported order fulfillment processes by efficiently picking and preparing items for shipment.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
Package Handler
3 Months- Operated machinery to sort and transport packages efficiently.
- Maintained clean and organized work environment to enhance safety.
- Collaborated with team members to streamline package processing workflows.
- Executed quality checks on shipments to ensure accuracy and reliability.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
Assistant Manager
1 Year- Managed daily operations to ensure compliance with Cookout’s quality standards and efficient service delivery during peak hours.
- Trained and supervised a team of 20+ employees, improving order accuracy and reducing customer wait times by 15%.
- Implemented inventory controls and waste reduction strategies, decreasing food costs by 10% while maintaining product availability.
- Directed daily operations, optimized staff schedules, and implemented inventory controls to enhance service efficiency and increase customer satisfaction at Cookout.
- Optimized daily restaurant operations by managing inventory, supervising staff, and implementing customer service protocols, resulting in a 15% increase in efficiency and consistent positive guest feedback.
Education
No Degree - Business Management
High School Diploma
- Graduated with Art Work Keys and a certificate from Lawson State in Welding.
- Was a cheerleader.
- Attended Graphic Design class along with getting a certificate in fire science.
Skills
Computer
Leadership
Process optimization
Decision making
Communication skills
Adaptability
Time management
Problem-solving
Teamwork
Critical thinking
Emotional intelligence
Organization
Multitasking
Stress management
Conflict resolution
Flexibility
Creativity
Microsoft
Work Ethic
Editing
Spreadsheets
Software
Bookkeeping
Sales Processing
Attention to detail
Guest engagement
Strong work ethic
Exceptional customer service
Professional appearance
Hospitality service expertise
Customer service
Cleanliness standards
Safe food handling
Menu memorization
Food running
High volume dining
Team collaboration
Sales expertise
Sales techniques
Supply restocking
Food safety practices
Quality control
Suggestive selling
Allergy awareness
Order management
Food sales and promotion
Guest seating
Shift management
Point of sale (POS) system operations
Timeline
Server
Yo Chef
06.2025 - 09.2025Read More
EComm
Academy Sports + Outdoors
08.2024 - 12.2024Read More
Ship Clerk
Amazon
10.2023 - 05.2024Read More
Receptionist
UAB Medicine
01.2023 - 08.2023Read More
Warehouse Forklift Operator
Dollar General Warehouse
04.2022 - 06.2022Read More
Package Handler
FedEx:Ground
12.2021 - 03.2022Read More
Assistant Manager
Cookout
12.2020 - 12.2021Read More
Midfield High School
High School Diploma
Read More
University of Phoenix
No Degree from Business Management
Read More