Amasi Logo
Canal Winchester,OH
Summary
Hardworking, detail oriented professional with excellent customer service skills. Strong communication skills both written and verbal. Possesses computer skills especially with Microsoft Excel, Word, Outlook and PowerPoint. Works well independently as well as in a team environment. Quick learner with a strong work ethic with company goals in mind.
Overview
6
6
years of professional experience
Work History
Charge Nurse
Amber Park Assisted Living
Pickerington, OH
07.2024 - Current
- Evaluated patient outcomes against established standards of care.
- Implemented safety protocols when administering medications or performing treatments.
- Delegated tasks appropriately among staff members according to their qualifications.
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
Nurse
Ohiohealth
Columbus, OH
01.2023 - Current
- Provides nursing care to patients and families along the health illness continuum in diverse health care
- The nurse delegates nursing tasks to unlicensed assistive personnel using criteria written in the Ohio Nurse Practice
- Communicate instructions, do minor scheduling, and inspect work
Process Specialist
Huntington
Columbus, OH
04.2022 - 08.2022
- Completes daily and recurring work in a timely manner
- Compiles regular reports as needed
- Exchange information and resolves problems that are somewhat routine with solutions based on past practices
- Cross trained to perform several functions
- Performs other duties as assigned
Claims Analyst
Adecco
Dublin, OH
03.2020 - 08.2021
- Uses proprietary software tools to access and review claim documents, enter claim decisions and create escalation when needed
- Data entry, verification of information and processing requirements and makes corrections as necessary
- Follow written procedures and scripts
- Reviews and distributes reports on work assignments, escalations and QA results
Customer Service Representative
ContactUs Communication
Hilliard, OH
11.2018 - 05.2019
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
Education
Associate of Applied Science - Nursing
American Institute of Alternative Medicine
Columbus, OH03.2025
Awardsandacknowledgements
- Deans’ List, Awarded for receiving all A’s on first semester
- Honor roll, For having 3.0 or higher GPA
Timeline
Charge Nurse
Amber Park Assisted Living
07.2024 - Current
Nurse
Ohiohealth
01.2023 - Current
Process Specialist
Huntington
04.2022 - 08.2022
Claims Analyst
Adecco
03.2020 - 08.2021
Customer Service Representative
ContactUs Communication
11.2018 - 05.2019
Associate of Applied Science - Nursing
American Institute of Alternative Medicine
Similar Profiles
Brooklynn PorterBrooklynn Porter
Business Administrator at Amber Park Assisted LivingBusiness Administrator at Amber Park Assisted Living
Aniyah RuckerAniyah Rucker
Resident Assistant at Amber Park Assisted LivingResident Assistant at Amber Park Assisted Living
Aldama BernadinAldama Bernadin
Medication Technician at Amber Court Assisted LivingMedication Technician at Amber Court Assisted Living
Coralys Cruz TorresCoralys Cruz Torres
Maintenance Technician at MarzettiMaintenance Technician at Marzetti
Darrius SweeneyDarrius Sweeney
Grill Cook at ChipotleGrill Cook at Chipotle