Amauche Okeke
Reisterstown,MD
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services and creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching, and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and the public.
Overview
2
2
years of professional experience
Work History
Cashier
Tropical Smoothie Café
08.2022 - 06.2023
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions accurately.
- Worked flexible schedule and extra shifts to meet business needs.
- Kept the storefront clean
- Prepared food when needed
- Restocked food deliveries
- Assisted customers with returns, refunds, and resolving transaction issues.
- Attended to over 9 customers at once
- Lifted up to to 50 pound objects
Cashier
Sarku Japan
08.2021 - 01.2022
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions accurately.
- Worked flexible schedule and extra shifts to meet business needs.
- Kept the storefront clean.
- Prepared food when needed.
- Restocked food deliveries.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Lifted up to 50-pound objects.
Education
Bachelor of Business Administration -
Towson University
Baltimore, MD05.2027
Skills
- Returns Processing
- Product Recommendations
- Customer Service
- Payment Processing
- Time Management Skills
- Cash Register Operation
- Refunds and Exchanges
- Teamwork
Languages
Igbo
Professional Working
Timeline
Cashier
Tropical Smoothie Café
08.2022 - 06.2023
Cashier
Sarku Japan
08.2021 - 01.2022
Bachelor of Business Administration -
Towson University