Amauri Victorian
Lawton,OK
Summary
Driven professional with a robust background in network communications and customer service, exemplified during tenure with the U.S. Army Reserve Command. Expert in technical troubleshooting and fostering customer relations, consistently exceeding quality goals. Demonstrates a unique blend of technical proficiency and interpersonal skills, enhancing team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Network Communications Specialist
U.S. Army Reserve Command
Fort Worth, TX
07.2021 - Current
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support
Online Shopper
Walmart
Wichita Falls, TX
11.2023 - 05.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Collaborated with team members to achieve daily sales goals and optimize store performance.
Education
Bachelor Of Information Technology - Cyber Security
Cameron University
Lawton, OKSkills
- Order tracking
- Customer Service
- Heavy Lifting
- Customer Relations
Timeline
Online Shopper
Walmart
11.2023 - 05.2024
Network Communications Specialist
U.S. Army Reserve Command
07.2021 - Current
Bachelor Of Information Technology - Cyber Security
Cameron University