Amaya Castro
Wake Forest,NC
Overview
12
12
years of professional experience
Work History
Bartender
Buds Tavern
03.2025 - Current
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Bartender
Lavish Lounge
11.2022 - 09.2023
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
Cheetahs
06.2022 - 10.2022
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Medical Assistant & Receptionist
Dr. Lasheen Pain Mgmt of Boro Park
08.2020 - 07.2021
- Takes patient vitals, sets procedure table, assists procedures
- Manages scheduling, billing, and pharmacy orders
- Manages insurance and medical history verification
Office Assistant & Mortician Assistant
Deriso Funeral Home
09.2020 - 12.2020
- Managed death certificates, obituaries, and wake services
- Helped arrange casket, hair, and clothing of deceased
- Managed scheduling, data entry, multi-media messaging
Digital Marketing Intern
Ace & Aether, LLC
03.2020 - 06.2020
- Help to create and optimize social content
- Complete assigned email marketing tasks
- Develop draft landing pages in Wordpress
Receptionist & Office Assistant
Dr. Scher Cosmetic Surgery
01.2019 - 02.2020
- Managed appointments, customer service, and correspondence
- Entered and updated patient information and patient billing
- Served as vendor and pharmacy liaison
Bartender
Harp's Steakhouse
04.2019 - 01.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Intermittent Part-Time Food Delivery
Doordash
01.2019 - 05.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cocktail Waitress
Sensations Cabernet
08.2018 - 01.2019
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
Sales Rep, Social Marketing Manager, and Promoter
No ID Events
09.2013 - 03.2015
- Consistently generated commission-based ticket sales
- Managed official social media profiles across channels
- Leveraged personal Instagram profile of 15K+ followers
Education
High School - undefined
Broome Street Academy
ABC Bartending School
Fort Lauderdale, FLTimeline
Bartender
Buds Tavern
03.2025 - Current
Bartender
Lavish Lounge
11.2022 - 09.2023
Bartender
Cheetahs
06.2022 - 10.2022
Office Assistant & Mortician Assistant
Deriso Funeral Home
09.2020 - 12.2020
Medical Assistant & Receptionist
Dr. Lasheen Pain Mgmt of Boro Park
08.2020 - 07.2021
Digital Marketing Intern
Ace & Aether, LLC
03.2020 - 06.2020
Bartender
Harp's Steakhouse
04.2019 - 01.2020
Receptionist & Office Assistant
Dr. Scher Cosmetic Surgery
01.2019 - 02.2020
Intermittent Part-Time Food Delivery
Doordash
01.2019 - 05.2019
Cocktail Waitress
Sensations Cabernet
08.2018 - 01.2019
Sales Rep, Social Marketing Manager, and Promoter
No ID Events
09.2013 - 03.2015
High School - undefined
Broome Street Academy
ABC Bartending School