Amaya Collins
Los Angeles,CA
Summary
Safety-focused Bus Operator with extensive experience in compliance and vehicle maintenance. Enhanced passenger experiences through reliable transportation and strong communication skills. Delivered exceptional customer service and effectively managed incident reporting to ensure safety and satisfaction.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Bus Operator
Metropolitan Transportation Authority
Los Angeles, California
01.2025 - 05.2026
- Provided safe and reliable transportation for passengers along designated metropolitan routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed fare collection and issued transfers, facilitating seamless travel for passengers and ensuring compliance with fare policies.
- Assisted passengers with boarding and disembarking, ensuring smooth transitions and addressing inquiries promptly for enhanced passenger experience.
- Communicated effectively with dispatchers regarding route changes and traffic conditions.
- Documented incidents and reported issues to supervisors, contributing to timely resolutions and maintaining operational safety.
Postal Carrier
Post Office
Hawthorne, California
01.2023 - 04.2024
- Delivered mail and packages along designated routes, ensuring timely receipt for customers.
- Collected mail from post office boxes, facilitating prompt delivery to customers' homes and businesses.
- Collaborated with team members to swiftly resolve delivery challenges, enhancing overall service reliability.
- Adhered to safety protocols while handling mail and operating vehicles.
Security Officer
Prosegur
Los Angeles, California
05.2022 - 12.2023
- Trained new security personnel on protocols and emergency procedures to ensure compliance and safety.
- Conducted regular patrols to detect and address security risks and hazards.
- Maintained accurate logs of all security-related activities.
- Welcomed staff and visitors at facility entrance to ensure a positive first impression.
- Assisted visitors with inquiries and directions to enhance their experience at the facility.
Education
High School Diploma -
Alain LeRoy Locke College Preparatory Academy
Los Angeles, CA07-2018
Skills
- Vehicle inspection
- Safety compliance
- Vehicle maintenance
- Incident reporting
- Customer service
- Passenger assistance
- Effective communication
- Safe driving
- Problem-solving
- Clean driving record
Certification
- CDL (B) with Passenger Endorsement
Timeline
Bus Operator
Metropolitan Transportation Authority
01.2025 - 05.2026
Postal Carrier
Post Office
01.2023 - 04.2024
Security Officer
Prosegur
05.2022 - 12.2023
High School Diploma -
Alain LeRoy Locke College Preparatory Academy