Professional Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline

Amaya Cooper

Jackson General Hospital
Jackson,TN
1
Certification
4
years of professional experience

I am a dedicated and ambitious college student pursuing a Bachelor’s degree in Biology with over six years of customer service experience and a year of sales and two in a medical setting. Known for my strong work ethic, reliability, and professionalism in both customer-facing and medical environments. Highly adaptable, punctual, and willing to take on new challenges to achieve goals. Passionate about learning, working collaboratively, and providing excellent service while maintaining high standards in the workplace. Eager to continue developing skills and contributing to a team-oriented environment.

Work History

DIETARY HOSTESS

2 Years 6 Months
Jackson General Hospital | 12.2023 - Current
  • Provided exceptional patient-focused nutritional support by educating patients on meal services, managing dietary needs, and ensuring compliance with nutrition plans for up to 46 patients per meal period. Maintained HIPAA confidentiality standards and regulatory requirements. Delivered high-quality customer service, monitored nutritional supplies, use of multiple tech devices, and contributed to patient satisfaction through effective communication and professional care.

FINE JEWELRY ASSOCIATE

4 Months
JCPenney | 08.2023 - 12.2023
  • Assisted customers with product selection, sales, and personalized service to build lasting client relationships. Maintained inventory accuracy through stock counts, merchandise transfers, and returns processing. Supported store organization, safety, and loss prevention initiatives while consistently meeting performance and attendance standards. Contributed to sales growth by promoting products, services, and customer credit programs.

CASHIER

9 Months
KROGER | 09.2022 - 06.2023
  • Provided exceptional customer service by greeting and assisting customers, answering questions, and creating a welcoming shopping experience. Processed transactions accurately using various payment methods, including cash, credit, debit, and government assistance programs. Maintained compliance with company policies, cash-handling procedures, and safety regulations while supporting daily store operations in a fast-paced environment. Worked effectively with diverse customers and team members to ensure efficient service and customer satisfaction.

Education

High School Diploma

Liberty Technology Highschool | Jackson, TN | 05.2024

Jackson State Community College | Jackson, TN

High School Diploma

Tennessee State University | Nashville, TN | 05.2029

Skills

Punctual
Hard worker
Tech (OneDrive
and anything Microsoft)
Flexible
Problem-solving
Sales
Fast typing
Animal handling and care
People care and hospitality
Customer Service-oriented
Strong organization

Certification

OSHA certified

Interests

Volunteering and community service
Joining school organizations and clubs
Traveling
Fitness and wellness
Arts and crafts

Timeline

DIETARY HOSTESS

Jackson General Hospital
12.2023 - CurrentRead More

FINE JEWELRY ASSOCIATE

JCPenney
08.2023 - 12.2023Read More

CASHIER

KROGER
09.2022 - 06.2023Read More

Liberty Technology Highschool

High School Diploma
Read More

Jackson State Community College

Read More

Tennessee State University

High School Diploma
Read More
Amaya Cooper