Amaya Cortes
Chico,CA
Summary
Compassionate Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management.
Overview
4
4
years of professional experience
Work History
Medical Receptionist (Full-Time)
Northern Valley Indian Health
06.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
School Health Aide
Corning Union Elementary School District
08.2022 - 06.2023
- Supported the school nurse in providing medical attention to injured or ill students.
- Administered daily medications.
- Managed inventory of medical supplies and equipment within the school''s health office, ordering new stock as needed while maintaining budgetary constraints.
- Ensured timely communication with parents regarding their child''s medical needs or changes in their condition while under school care.
- Participated in ongoing professional development opportunities related to school health services, staying current on best practices in the field.
Paraprofessional
Corning Union Elementary School District
08.2021 - 06.2022
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Assisted teacher in supervising and monitoring on field trips.
Fishing Technician
Glenn Colusa Irrigation District
09.2020 - 02.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Examined fish by capturing and measuring them
- Completed job reports and logs immediately.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
Elderly Caregiver
The Inn At The Terraces
06.2020 - 08.2020
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, and managed laundry.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Bachelor of Science - Nutrition Sciences
Chico State University
Chico 05.2022
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- HIPAA Compliance
- Payment Collection
- Electronic Medical Records
- Documentation
- Customer Service
- CPR Certified
- Family Communication
- Quality Patient Care
Timeline
Medical Receptionist (Full-Time)
Northern Valley Indian Health
06.2023 - Current
School Health Aide
Corning Union Elementary School District
08.2022 - 06.2023
Paraprofessional
Corning Union Elementary School District
08.2021 - 06.2022
Fishing Technician
Glenn Colusa Irrigation District
09.2020 - 02.2021
Elderly Caregiver
The Inn At The Terraces
06.2020 - 08.2020
Bachelor of Science - Nutrition Sciences
Chico State University
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