Summary
Overview
Work History
Education
Skills
Timeline
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Amaya Davido

Manteca,ca

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

3
3
years of professional experience

Work History

Wait Staff Member / Bartender

Fireside Inn
02.2024 - Current
  • Cultivated warm relationships with regular customers
  • Bussed and reset tables to keep the dining room and work areas clean
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests
  • Set up a dining room to promote a welcoming environment and meet or exceed hospitality and service standards
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests
  • Seated customers in a timely manner by managing reservations and waitlists skillfully
  • Collected payment for food and drinks served, balanced cash receipts and maintained an accurate cash drawer

Lead Budtender

Phenos -Club W
Modesto, California
01.2024 - Current
  • Researched new products, strains and trends as well as important law changes regarding dispensaries.
  • Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Oversaw sale of merchandise such as flowers, concentrates and edibles.
  • Processed returns and exchanges according to established store policy guidelines.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on effects, medical benefits and overall experience of using cannabis products.
  • Handled large volume of cash with high accuracy and security each day.
  • Organized backroom shelves according to item size and category for easy access.
  • Operated cash registers to process payments from customers.
  • Verified customer identification to ensure they met age requirements for purchasing marijuana products.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Server/Host

World of Beer
08.2023 - 02.2024
  • Kept bar presentable and well-stocked to meet customer needs
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions
  • Served food and beverages promptly with focused attention to customer needs
  • Cultivated warm relationships with regular customers
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
  • Maintained a clean and orderly dining area for an enjoyable guest experience

Server/Host

Cheesecake Factory Inc
06.2022 - 07.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Served Food and Beverages promptly with focus attention to customer needs
  • Cultivated warm relationships with regular customers
  • Maintained a clean and orderly dining area for an enjoyable guest experience
  • Bussed and reset tables to keep the restaurant clean and neat
  • Resolved customer complaints and professionally to maintain positive reputation

Education

High school Diploma -

Visions In Education
Carmicheal, Ca
05.2018

Skills

  • Food and Beverage Handling
  • Hospitality service expertise
  • Cash handling
  • Relationship building and teamwork
  • Multitasking
  • Efficient and reliable

Timeline

Wait Staff Member / Bartender

Fireside Inn
02.2024 - Current

Lead Budtender

Phenos -Club W
01.2024 - Current

Server/Host

World of Beer
08.2023 - 02.2024

Server/Host

Cheesecake Factory Inc
06.2022 - 07.2023

High school Diploma -

Visions In Education

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Amaya Davido