Amaya Gipson
Dallas,TX
Summary
Developed valuable skills in fast-paced retail, and food and beverage environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
4
4
years of professional experience
Work History
Cashier
Chick-Fil-A, Cashier @ Dallas Lovefield
Dallas Lovefield
04.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance through diligent record-keeping and reconciliation practices.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Ensured compliance with health and safety standards in food handling and preparation areas.
Restaurant Hostess
Pappas Bros. Steakhouse, Dallas
Dallas
07.2024 - 10.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Checked in with servers to confirm preparedness before seating customers.
Sales Associate
Nordstrom, Northpark Center
Northpark Center
02.2024 - 06.2024
- Created environments to engage in comfortably and encourage unique fashion.
- Adapted quickly to changing product lines, ensuring up-to-date knowledge for informed customer engagement.
- Supported inventory management by assisting in stock assessments and organizing merchandise displays effectively.
- Provided sales and customer service assistance to walk-in traffic
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Maximized customer retention by resolving issues quickly.
- Built relationships with customers and community to promote long term business growth.
Team Member
Chic-Fil-A, Frisco
Frisco
09.2021 - 08.2022
- Multitasked in the front of house and back of the house operations.
- Assisted in training new employees on operational procedures and customer interaction techniques.
- Facilitated hands-on training sessions using interactive learning techniques.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Operated point-of-sale system efficiently, handling cash transactions accurately.
- Resolved customer complaints promptly, contributing to improved guest satisfaction ratings.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
Education
High School - undefined
Allen High School
Allen05.2023
Skills
- Cooking
- Customer Service
- Public Speaking
- Serving
- Cash Handling
- Customer service excellence
- Professionalism and courtesy
- Product recommendations
LANGUAGES
English
Timeline
Cashier
Chick-Fil-A, Cashier @ Dallas Lovefield
04.2025 - Current
Restaurant Hostess
Pappas Bros. Steakhouse, Dallas
07.2024 - 10.2024
Sales Associate
Nordstrom, Northpark Center
02.2024 - 06.2024
Team Member
Chic-Fil-A, Frisco
09.2021 - 08.2022
High School - undefined
Allen High School