Summary
Overview
Work History
Education
Skills
Timeline
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Amaya Hamilton

Naples

Summary

Naples, FL native with extensive experience in customer service and pet sitting. Proven track record of managing a successful pet sitting business, showcasing exceptional time management and client communication skills. Committed to fostering welcoming environments and supporting team dynamics. Ideal for front desk, hostess, or server positions requiring professionalism and local expertise.

Overview

6
6
years of professional experience

Work History

Head Hostess

hamilton harbor yacht club
Naples
03.2023 - 02.2025
  • Communicated effectively with restaurant managers regarding customer complaints or requests.
  • Performed administrative tasks such as taking phone calls, managing emails, and scheduling shifts.
  • Resolved conflicts between customers in an efficient and professional manner.
  • Maintained accurate records of reservations and wait times.
  • Greeted guests upon arrival and escorted them to their tables.
  • Collaborated with other departments to coordinate events or services as needed.
  • Assisted with seating arrangements for large groups and special occasions.
  • Trained new staff on proper hosting procedures and policies.
  • Ensured that the dining room was always clean, organized, and presentable.

Barista

The Chai Spot
Sedona
07.2022 - 02.2023
  • Company Overview: At the chai spot we welcome the American culture with Pakistan culture. Blending the two worlds together. We create the most traditional chai and greet and care for the customers.
  • We create the most traditional chai and greet and care for the customers.
  • To insure that they get the best experience.
  • There is the best communication between my coworkers and I.
  • We make everything thing possible.
  • One of the experiences of working here
  • At the chai spot we welcome the American culture with Pakistan culture. Blending the two worlds together. We create the most traditional chai and greet and care for the customers.

Hostess

Cibao grille
Naples
08.2019 - 07.2022
  • Im a people person.
  • I have grown up in these business.
  • I love see the smile on people's face when they get their meal or heading out for the night telling me how much of a good time they have had.
  • I love greeting people and work with the team.
  • I'm very friendly.
  • I'm very out going but In a good way.

Hostess

The Local
Naples
03.2021 - 03.2022
  • Greeted customers
  • Answered all telephone calls
  • Took customer to-go orders
  • Cleaned and prepared tables
  • Uphold a high standard of customer service
  • Accommodated and managed private parties
  • Coordinated seating and organized reservations

Retail Sales Associate

Earthwise Pet Supply
Naples
08.2020 - 05.2021
  • I have always loved animals and when I was given the opportunity to work to with animals I took that chance.
  • I am a key holder at my job.
  • I have learn a lot about dog and cats nutrition.
  • I love to help inform others the way I got the chance to.
  • It's always amazing to help people learn more about their pets.

Education

High school diploma - General studies

Golden Gate High School
Naples, FL
05.2022

Skills

  • Animal care and grooming
  • Customer service and sales
  • Cash handling and retail
  • Reservation management
  • Event coordination
  • Guest relations and service
  • Seating arrangements
  • Communication skills
  • Problem solving
  • Time management
  • Dog handling and management

Timeline

Head Hostess

hamilton harbor yacht club
03.2023 - 02.2025

Barista

The Chai Spot
07.2022 - 02.2023

Hostess

The Local
03.2021 - 03.2022

Retail Sales Associate

Earthwise Pet Supply
08.2020 - 05.2021

Hostess

Cibao grille
08.2019 - 07.2022

High school diploma - General studies

Golden Gate High School

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