Amaya Johnson
Long Beach,CA
Summary
A passionate Working Lead, with strong organizational skills,with a profound commitment to grow with the Disneyland Resort in a way that best serves our Guest, Cast Members, and the communities we live in.
Overview
2
2
years of professional experience
Work History
Working Lead, Support & Trainer
Disneyland Resort
Anaheim, CA
02.2024 - Current
- Establishes relationships with different lines of business to support the Neighborhood and exemplify the Five Keys
- Chosen for the opening training team for Avengers Campus Food and Beverage in order to help set the foundation for a brand new immersive land
- Strong organization and multi-tasking skills
- Experience in high-volume, guest-centric environments
- Excellent Guest service and engagement
- Team Collaboration and partnership
- Collaborates with Area leaders and to meet revenue and labor goals
- Mentoring potential leaders and holding them accountable to leadership qualities
- Problem solving and decision making
- Efficient, productive and safe operations
- Analyze data to manage food orders and location staffing by tracking business trends
- Complete training projects and execute area goals
- Receive Guest feedback to exceed there overall experiences
Intern
Los Angeles County Public Defenders
Torrance, CA
01.2022 - 08.2022
- Explained available courses of actions and repercussions of cases to clients
- Minimized risk exposure through advice on business operations and strategic plans
- Interpreted laws, ruling, and regulations for individuals and businesses
- Worked with assisting attorneys with data entry, trial prep, client intake and correspondence.
Education
MBA - Business Administration
Purdue University
West Lafayette, IN09-2025
Bachelor of Science - Criminal Justice
California State University - Long Beach
Long Beach, CA08-2022
Skills
- Demonstrate strong leadership and effective communication
- Flexibility in work demand and flow
- Passion to provide fantastic Guest Concerns when needed
- Problem-solving
- Persistence conflict resolutions skills
Timeline
Working Lead, Support & Trainer
Disneyland Resort
02.2024 - Current
Intern
Los Angeles County Public Defenders
01.2022 - 08.2022
MBA - Business Administration
Purdue University
Bachelor of Science - Criminal Justice
California State University - Long Beach
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