AMAYA RICHARDSON
Middletown,USA
Summary
Reliable and customer-focused professional with 6+ years of experience in customer service, front desk operations, retail, food service, and healthcare environments. Known for strong communication, multitasking, and problem-solving skills in fast-paced settings. Seeking a part-time evening position with availability after 4:30 PM.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Services / Medical Office Support
Nephrology Associates
Middletown, DE
04.2025 - Current
- Answer incoming calls and assist patients with scheduling and general inquiries.
- Provide front desk support in a busy medical office environment.
- Communicate clearly with patients, providers, and staff.
Front Desk / Medical Office Support
ENT & Allergy
Middletown, DE
07.2024 - 12.2024
- Scheduled appointments and assisted patients at check-in and check-out.
- Answered phones and maintained organized records.
Patient Services Associate
GoHealth Urgent Care (PRN)
Bear, DE
11.2022 - 05.2024
- Assisted patients with check-in and documentation.
- Managed phone calls and supported front desk operations.
Front Desk / Medical Assistant
ChristianaCare – Family Medicine
Wilmington, DE
07.2022 - 12.2023
- Scheduled appointments and managed patient check-in/check-out.
- Maintained professional front desk operations.
Crew Member
Chipotle Mexican Grill
Delaware
02.2022 - 04.2023
- Delivered fast, friendly customer service.
- Operated POS systems and handled cash.
Customer Support / Testing Assistant
Davis MedClinic
Wilmington, DE
08.2021 - 07.2022
- Assisted patients during appointments and follow-up calls.
Sales Associate
Pandora Jewelry
Delaware
11.2021 - 05.2022
- Assisted customers with product selection and sales.
- Maintained clean and organized store displays.
Teacher Assistant / Care Support
Nurses N Kids
New Castle, DE
08.2018 - 06.2021
- Supported children with specialized needs and communicated with families.
Education
Associate of Science - Nursing
Delaware Technical Community College
DEHigh School Diploma - undefined
Howard High School of Technology
Wilmington, DE01.2020
Skills
- Customer Service & Guest Relations
- Front Desk & Reception Support
- Phone Handling & Data Entry
- Scheduling & Appointment Coordination
- Microsoft Office & Google Workspace
- Computer Database Management
- Cash Handling & POS Systems
- Typing Speed: 40–50 WPM
Certification
Basic Life Support (BLS)
AVAILABILITY
- Monday–Friday: After 4:30 PM
- Weekends: Flexible
Timeline
Patient Services / Medical Office Support
Nephrology Associates
04.2025 - Current
Front Desk / Medical Office Support
ENT & Allergy
07.2024 - 12.2024
Patient Services Associate
GoHealth Urgent Care (PRN)
11.2022 - 05.2024
Front Desk / Medical Assistant
ChristianaCare – Family Medicine
07.2022 - 12.2023
Crew Member
Chipotle Mexican Grill
02.2022 - 04.2023
Sales Associate
Pandora Jewelry
11.2021 - 05.2022
Customer Support / Testing Assistant
Davis MedClinic
08.2021 - 07.2022
Teacher Assistant / Care Support
Nurses N Kids
08.2018 - 06.2021
High School Diploma - undefined
Howard High School of Technology
Associate of Science - Nursing
Delaware Technical Community College