Amaya Vasquez
Rego Park
Summary
Dedicated customer service specialist with bilingual communication skills and customer service experience seeking an opportunity to build on my existing skills while continuing to grow professionally. Eager to contribute a strong work ethic, positive attitude, and excellent customer service.
Overview
7
7
years of professional experience
Work History
Customer Service Specialist
D'Angelo's Pizzeria
Forest Hills, NY
05.2025 - Current
- Delivered exceptional customer service to in-store guests in a fast-paced environment.
- Accurately processed cash, credit card, and digital payment transactions.
- Accepted and entered customer orders while maintaining accuracy and efficiency.
- Managed online orders through DoorDash, Grubhub, and Slice.
- Coordinated completed orders with delivery drivers to ensure timely and accurate pickups.
- Maintained a clean, organized, and welcoming dining room, waiting area, and restrooms.
- Assisted team members during busy periods to ensure smooth daily operations.
- Demonstrated strong communication, multitasking, and problem-solving skills.
Explorer Day Camp
Commonpoint Queens
Rego Park, NY
06.2019 - 09.2024
- Participated in a structured summer camp program focused on teamwork, leadership, and personal development.
- Collaborated with peers in group activities, challenges, and team-building exercises.
- Demonstrated responsibility by following schedules, safety guidelines, and camp policies.
- Developed communication and interpersonal skills through daily group projects and activities.
- Built problem-solving skills by participating in outdoor and team-based challenges.
- Showed adaptability by learning new skills and participating in a variety of recreational and educational activities.
- Practiced leadership by encouraging and supporting fellow campers during group events.
- Managed time effectively by balancing multiple scheduled activities throughout the day.
Education
Current Student -
Forest Hills High School
Forest Hills, NY Skills
- Bi-Lingual (Spanish & English)
- Microsoft Office & Google Workspace
- Customer Service Specialist
- Cash Handling Experience
- Online Ordering Platform Experience (DoorDash, GrubHub, Etc)
- Good communication skills
- Customer service
- Telephone etiquette
- Complaint handling
Timeline
Customer Service Specialist
D'Angelo's Pizzeria
05.2025 - Current
Explorer Day Camp
Commonpoint Queens
06.2019 - 09.2024
Current Student -
Forest Hills High School