The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
years of professional experience
Work History
Tijuana's Mexican Restaurant
Elizabethton, TN
Cashier and Server
05.2022 - Current
Job overview
Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
Checked back with guests periodically to ensure satisfaction with food and service.
Followed up on guest requests in a timely manner.
Assisted other servers as needed during peak hours or special events.
Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Assisted with stocking supplies such as napkins and silverware for dining areas.
Ford of Elizabethton
Elizabethton, TN
Receptionist
03.2023 - 08.2023
Job overview
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted visitors and provided them with assistance.
Maintained a neat reception area by organizing materials and tidying up furniture.
Provided excellent customer service at all times while interacting with both internal and external customers.
Answered and directed incoming calls using multi-line telephone system.
Aerie
Johnson City, TN
Sales Associate
05.2021 - 04.2022
Job overview
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Restocked shelves as needed to ensure sufficient inventory levels.
Demonstrated product features and benefits for customers' needs.
Attended weekly team meetings to review performance goals and objectives.
Bojangles'
Elizabethton, TN
Cashier
03.2020 - 08.2020
Job overview
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Processed returns and exchanges of merchandise in accordance with store policies.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Elizabethton High School
Elizabethton, TN
High School Diploma
05.2023
University Overview
Actively involved in our Student Government Association
Actively involved in our Clone Club (we organized pep rallies and events that supported our sports teams)
Played volleyball on the school team
Coached little league volleyball camp
Active in the women's ensemble
Helped work in the school's front office.
Skills
Cash Handling
Product Recommendations
Customer Service
Issue Resolution
Conflict Resolution
Written and Verbal Communication
Complex Problem-Solving
Staff Training
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist
Ford of Elizabethton
03.2023 - 08.2023
Cashier and Server
Tijuana's Mexican Restaurant
05.2022 - Current
Sales Associate
Aerie
05.2021 - 04.2022
Cashier
Bojangles'
03.2020 - 08.2020
Elizabethton High School
High School Diploma
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