Amaya West
Houston
Summary
Adept at project management and organizational skills, I have a proven track record of elevating strategies, execution, and client satisfaction. My expertise in market research, social media strategy, and content creation has consistently enhanced brand awareness and streamlined business processes for diverse clients. I'm an expert in conflict resolution and communication skills, consistently delivering results that exceed expectations.
Overview
5
5
years of professional experience
Work History
Event Service Intern
Desires Houston Party Planning And Event Spaces
01.2024 - Current
- Utilized strong organizational skills to ensure smooth execution of events from start to finish.
- Collaborated with internal departments such as marketing and sales to maximize event success rate.
- Assisted with the coordination of all aspects of event services such as transportation, lodging, security, entertainment, signage, displays, special needs requirements, printing, and event security. and other related services.
- Hired, train, and supervised volunteers and support staff required for events.
- Directed administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries.
Business Consultant
Divine Blueprint Consulting
01.2023 - Current
- Advised clients on effective methods to achieve their desired goals.
- Collaborated with teams to define, strategize and implement content marketing and web strategies.
- Advised clients on the implementation of new business processes and systems.
- Assisted with the development of marketing plans that increased brand awareness among target audiences.
Customer Care Consultant
Tailored Brands Corporate
01.2022 - 01.2023
- Suggested improvements in existing systems based on user experience gathered from clients.
- Monitored incoming emails from customers daily, responded promptly, and kept track of conversations.
- Researched technical problems reported by customers, identified root causes, and proposed resolutions.
HR Intern
Valero Energy Headquarters
05.2019 - 09.2019
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Completed human resource operational requirements by scheduling and assigning employees.
- Developed strong written and verbal communication skills.
Education
Bachelor of Science - Marketing
TEXAS SOUTHERN UNIVERSITY
Houston, TX05.2024
Associate of Science - Business Administration And Management
Temple College
Temple, TX05.2021
Skills
- Organizational Skills
- Social Media Management
- Problem Solving
- Market Research
- Performance Measurement
- Decision Making
- Resource Allocation
- Conflict Resolution
- Project Management
- Training and mentoring
objective
Adept at project management and organizational skills, I have a proven track record of elevating strategies, execution, and client satisfaction. My expertise in market research, social media strategy, and content creation has consistently enhanced brand awareness and streamlined business processes for diverse clients. I'm an expert in conflict resolution and communication skills, consistently delivering results that exceed expectations.
Timeline
Event Service Intern
Desires Houston Party Planning And Event Spaces
01.2024 - Current
Business Consultant
Divine Blueprint Consulting
01.2023 - Current
Customer Care Consultant
Tailored Brands Corporate
01.2022 - 01.2023
HR Intern
Valero Energy Headquarters
05.2019 - 09.2019
Bachelor of Science - Marketing
TEXAS SOUTHERN UNIVERSITY
Associate of Science - Business Administration And Management
Temple College
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