AMBAR ACOSTA
Bronx,NY
Summary
Seeking to obtain a position within a progressive facility that allows me to utilize and maximize my skills efficiently further my career as a health care professional.
Overview
3
3
years of professional experience
Work History
Insurance Specialist
Sun River Health
Bronx, NY
05.2025 - Current
- Verify Insurances
- Enroll patients in insurance
- Prior Authorizations for medications
- Assist with check-in and check-out patients
- Maintained high standards of customer service by building relationships with clients.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Eligibility Specialist
Fromer Eye Center
Bronx, NY
10.2024 - 01.2025
- Verified patient medical coverage and obtained authorization from insurance companies as needed.
- Reviewed and updated patient demographic and contact information.
- Utilized ePACES to submit claims for secondary and tertiary payers.
- Coordinated provider schedules, ensured efficiency managing scheduling conflicts.
- Addressed patient inquiries regarding appointment and insurance verification.
- Assisted with various administrative tasks as requested by site supervisor.
Call Center Representative
Fromer Eye Center
Bronx, NY
05.2023 - 10.2024
- Streamlined front desk operations for increased efficiency and improved customer service.
- Operated telephone switchboard to answer, screen, and forward calls.
- Listened to patient inquiries and provided solutions in an efficient manner.
- Followed up on missed appointments and confirmation calls.
- Performed data entry of new patient information into computer system.
- Provided translation services for bilingual patients.
Education
Certified Medical Billing & Coding Specialist -
ABC Training Center
Bronx, NY04-2025
Associate in Applied Science - Medical Assistant
Bronx Community College
Bronx, NY06-2016
Skills
- Bilingual in English and Spanish in both written and verbal aspects
- Possess excellent verbal, written communication skills and well versed in public speaking
- Answer phone calls, schedule appointments, and entering patients’ information in computer database
- Expert with computer functions such as Excel, Google Sheets, and QuickBooks
- Acquainted with medical terminology
- Proficient in medical software such as Medisoft Electronic Billing, HER, Nextech, MDI and ECW
Timeline
Insurance Specialist
Sun River Health
05.2025 - Current
Eligibility Specialist
Fromer Eye Center
10.2024 - 01.2025
Call Center Representative
Fromer Eye Center
05.2023 - 10.2024
Associate in Applied Science - Medical Assistant
Bronx Community College
Certified Medical Billing & Coding Specialist -
ABC Training Center