Ambar Olson
Atlanta,GA
Summary
Bilingual customer service specialist experience managing customer inquiries and resolving issues efficiently. Strong focus on teamwork and delivering results, adapting seamlessly to changing needs. Skilled in communication, problem-solving, and maintaining high standards of customer satisfaction.
Overview
3
3
years of professional experience
Work History
Bilingual Customer Service Representative
Complete Contract Consulting
06.2024 - Current
- Customer-focused Bilingual Customer Service Representative with experience In providing exceptional service to diverse clientele
- Fluent in Spanish and English with a proven track record of resolving complex issues efficiently
- Seeking to leverage communication skills and problem-solving abilities to enhance customer satisfaction
Front Of House
Chick Fill A
09.2023 - 03.2024
- Demonstrated ability to effectively manage front of house staff, ensuring optimal customer service and satisfaction
- Utilized problem-solving skills to quickly resolve customer complaints or issues
- Promoted a positive work environment by encouraging collaboration among team members
Sales Representative
DXN
08.2021 - 01.2022
- Generated sales by calling potential and previous customers to inform them of product benefits and to generate interest
- Recorded and updated customer information in Salesforce
- Took orders over the phone
Education
High School Diploma - Marketing and Communication
Cobb Online Learning Academy
05-2024
Skills
- Cross Cultural Communication
- Conflict Resolution
- Leadership
- Effective communication
- Database Maintenance
- Fluent bilingualism
- Customer service
- CRM systems
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bilingual Customer Service Representative
Complete Contract Consulting
06.2024 - Current
Front Of House
Chick Fill A
09.2023 - 03.2024
Sales Representative
DXN
08.2021 - 01.2022
High School Diploma - Marketing and Communication
Cobb Online Learning Academy
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