Ambar A. Bernard Pérez
Reparto Esperanza Aleli 5 Guaynabo
Summary
Throughout my academic journey, I’ve consistently maintained strong grades while being actively involved in extracurricular activities. I’ve stood out for being responsible, respectful, and dedicated—traits that have helped me balance my education with leadership roles and personal growth.
Overview
3
3
years of professional experience
Work History
Ice Cream Server
Baskin Robbins
02.2024 - Current
- Delivered exceptional customer service, resolving issues promptly and courteously.
- Managed high call volume while maintaining excellent customer service standards.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Cashier
Supermercados Pueblo
11.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Trainer
Mcdonald’s
05.2022 - 08.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
Salesperson
Ego Shoes
03.2023 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Education
BACHILLERATO EN ARTES EN CIENCIAS SOCIALES EN JUST -
Universidad De Puerto Rico-Recinto De Carolina
Escuela Margarita Janer Palacios
Guaynabo 05.2022
Skills
- Teamwork
- Responsible
- Customer service
- Patience and empathy
- Working under pressure
Timeline
Ice Cream Server
Baskin Robbins
02.2024 - Current
Cashier
Supermercados Pueblo
11.2023 - 12.2023
Salesperson
Ego Shoes
03.2023 - 04.2023
Crew Trainer
Mcdonald’s
05.2022 - 08.2023
BACHILLERATO EN ARTES EN CIENCIAS SOCIALES EN JUST -
Universidad De Puerto Rico-Recinto De Carolina
Escuela Margarita Janer Palacios
Similar Profiles
Byron JoaquinByron Joaquin
Closing Shift Leader at Dunkin' Donuts | Baskin RobbinsClosing Shift Leader at Dunkin' Donuts | Baskin Robbins
Dev PatelDev Patel
Cashier at Baskin Robbins Ice CreamCashier at Baskin Robbins Ice Cream
MONIKA KUTSEVAMONIKA KUTSEVA
Shift Leader at Dunkin Doughnuts & Baskin RobbinsShift Leader at Dunkin Doughnuts & Baskin Robbins
Lula KollerLula Koller
Guest Service Representative at Baskin RobbinsGuest Service Representative at Baskin Robbins
Yasmín Cruz VargasYasmín Cruz Vargas
Customer Service Representative at Team By The MinuteCustomer Service Representative at Team By The Minute