Ambe K. Daniels-Hall
Kearney Companies LLC.
Savannah,GA
1
Certification
21
years of professional experience
Results-driven Customer Service Leader experienced in team collaboration, conflict resolution, and performance improvement. Achieved significant contributions by adapting to changing needs while fostering a positive team environment. Committed to self-development and individual growth within a dynamic organization.
Work History
Customer Service Manager
14 Years 9 Months- Managed daily operations of 25 employees
- Correspond with customers on all inquiries and concerns
- Addressed and solved daily operational challenges
- Prepare containers daily for import and export shipping
Administrative Assistant
4 Years- Managed data entry clerks, ensuring accuracy and timely completion of data processing
- Assisted customers on inconveniences and inquiries
- Coordinated dispatch of containers in and out of Georgia Port, ensuring timely processing
- Provided assistance to customers to address their concerns.
Administrative Assistant
1 Year- Maintained schedules and appointment calendars for sales staff
- Processed applications and prepared folders for finance companies, ensuring accurate documentation
- Executed data entry and filing tasks in a fast-paced office environment
- Resolved customer complaints and inquiries with professionalism and care
Education
High School Diploma
High School Diploma - Business Management
2 years
Skills
Customer service excellence
Account management
Issue resolution
Strategic problem solving
Workflow management
Team leadership
Process optimization
New hire training
Problem solving
Time management
Resource allocation
Customer service excellence
Certification
- Bloodborne Pathogens Certification (BBP)
- American Health Care Academy,2026
- Valid Georgia Class C Driver's License/ Clean Driving Record
Timeline
Customer Service Manager
Kearney Companies LLC.
01.2012 - CurrentRead More
Administrative Assistant
Capital Cargo, Inc
01.2008 - 01.2012Read More
Administrative Assistant
Exterior Innovations
01.2006 - 01.2007Read More
A.E Beach High School
High School Diploma
Read More
Savannah Technical College
High School Diploma from Business Management
Read More
Section name
- JULY 6,2026
- Dear Prospective Employer:
- Customer Service Manager with excellent qualifications and a strong desire to excel
- I am seeking to align myself with a company positioned for strong growth
- The scope on my experience includes excellent customer service skills, data entry, dispatching, excellent driving history; I am also good at multitasking.
- I believe this knowledge will benefit your company tremendously
- Here are a few of my significant capabilities:
- I currently manage 20 employees: Handling customer service needs for all customers across the board
- Outstanding problem solving skills with the ability to handle multiple tasks at any given time.
- Computer literate in Word, Excel, Microsoft Outlook with the ability to type 40 wpm.
- Hands-on team member and critical thinker who quickly learns new systems, develop useful expertise, and produce significant contributions.
- Given my Managerial/Administrative qualifications, computer skills, good driving record and the ability to multi task, I believe I have the qualifications that would benefit your company. I thrive on challenges and will spend the time and effort it takes to succeed. It's with great pleasure that you are considering me for this position and I look forward to meeting with you soon.
Personal Information
Driving License: Valid Georgia Class C Driver's License/ Clean Driving Record
BBP CERTIFICATION
BLOODBORNE PATHOGEN CERTIFICATION