Amber Addison
Los Angeles,Ca
Summary
Customer-oriented professional with a strong background in customer service, multitasking, and maintaining composure in fast-paced environments. Possesses excellent communication skills, a proactive approach to problem-solving, and a deep understanding of mobile technology trends. Eager to leverage these skills to excel as a sales representative at a cellphone store, where I can drive sales, provide expert product knowledge, and ensure an exceptional customer experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
CSI Patrol Service
Long Beach, CA
05.2024 - 11.2024
- Performed regular security patrols on foot and by vehicle in a commercial building.
- Monitored surveillance cameras and alarms to ensure a safe environment.
- Providing Clients with exceptional customer service
Security Officer
American Guard Services
Los Angeles, CA
02.2023 - 08.2023
- Trained new security personnel on procedures and protocols
- Maintained accurate logs and reports of security incidents.
Security Officer
Allied Universal Security Services
Culver City, CA
09.2022 - 02.2023
- Managed front desk operations including managing incoming calls, emails, and appointments.
- Assisted with administrative tasks such as data entry, filing, and scheduling appointments.
- Greeted and welcomed clients and visitors in a professional and friendly manner.
Cashier
Jack in the Box
Los Angeles, CA
05.2022 - 09.2022
- Processed customer transactions using point-of-sale system, ensuring accuracy and efficiency.
Cashier
Ross Dress for Less
Los Angeles, CA
03.2018 - 04.2018
- Processed customer transactions efficiently and accurately using the point-of-sale system.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with health and safety standards.
- Managed cash handling procedures, including balancing cash drawers and preparing bank deposits.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Receptionist
Spectrum
Los Angeles, CA
11.2024 - 07.2025
Education
No Degree - Business Management
El Camino College
Torrance, CAHigh School Diploma -
Crenshaw High School
Los Angeles, Ca06.2020
Skills
- Effective complaint resolution
- Punctual on time
- Persuasive communication
- Managing multiple projects
- Computer literacy (MS Office, Excel)
- Office experience
- Date entry
- Typing
- Computer skills
- Front desk
- Customer support
- Customer service
- English
- Hospital experience
Certification
CPR Certification
Drug Testing/Drug Safety certification
Languages
English
Timeline
Receptionist
Spectrum
11.2024 - 07.2025
Security Officer
CSI Patrol Service
05.2024 - 11.2024
Security Officer
American Guard Services
02.2023 - 08.2023
Security Officer
Allied Universal Security Services
09.2022 - 02.2023
Cashier
Jack in the Box
05.2022 - 09.2022
Cashier
Ross Dress for Less
03.2018 - 04.2018
No Degree - Business Management
El Camino College
High School Diploma -
Crenshaw High School