Amber Anderson
Highland,IN
Summary
Accomplished Shift Manager with over 10 years at STARBUCKS COFFEE COMPANY, excelling in cash handling and fostering exceptional customer service. Renowned for driving team development and enhancing operational efficiency, I've significantly contributed to maintaining high-quality standards and safety compliance, ensuring a positive and productive work environment.
Overview
10
10
years of professional experience
Work History
Shift Manager
STARBUCKS COFFEE COMPANY
11.2014 - Current
Demonstrated cash handling expertise with more than 10 years of experience, ensuring effective task execution. All while maintaining efficient customer interactions for over a decade. Having controlled inventory with a high-volume store and creating the best employee experiences daily.
Education
Gavit
Hammond, IN06.2002
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Staff motivation
- Opening and closing procedures
- Handling customer complaints
- Training and mentoring
- Team development
- Relationship building
- Delegating work
- Mentoring and coaching
- Quality assurance
- Payment processing
- Safety compliance
- Operations management
- Equipment troubleshooting
- Verbal and written communication
- Shift leadership
Timeline
Shift Manager
STARBUCKS COFFEE COMPANY
11.2015 - Current
Gavit