Amber Avant
Charleston,SC
Summary
Driven and dependable with natural leadership and teaching ability, along with excellent time management skills. Has experience overseeing large groups of people, while ensuring that specific expectations and standards are consistently being met.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Jim N Nicks Bar-B-Q
07.2019 - Current
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Shift Leader
Jim N Nick's
04.2018 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
Server
Jim N Nick's
04.2017 - 04.2018
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Project Manager
U of M Cognitive Sciences Lab
03.2017 - 03.2018
- Restructured the protocol of a psychological research study
- Contributed to research relating to the project
- Recruited, interviewed, hired, and trained research assistants
- Scheduled/Oversaw lab sessions with hundreds of participants
- Recorded, submitted, and interpreted statistical data
Server, Trainer, New Restaurant Opening Trainer
Buffalo Wild Wings
03.2016 - 05.2017
- New Restaurant Opening Trainer: trained an entire serving staff at an opening
- Led training lectures regarding company spec., led mock service, created a fun and exciting atmosphere, observed progress of trainees, and assisted the new management with organization, company spec., and inventory in FOH
Education
The University of Memphis
11.2017
Gateway Christian School
09.2014
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Task Delegation
- Sales Growth
- Project management abilities
Timeline
Assistant Manager
Jim N Nicks Bar-B-Q
07.2019 - Current
Shift Leader
Jim N Nick's
04.2018 - Current
Server
Jim N Nick's
04.2017 - 04.2018
Project Manager
U of M Cognitive Sciences Lab
03.2017 - 03.2018
Server, Trainer, New Restaurant Opening Trainer
Buffalo Wild Wings
03.2016 - 05.2017
The University of Memphis
Gateway Christian School
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