AMBER BARRETO
NEW YORK
Summary
Self-motivated and positive individual with excellent communication and problem-solving abilities. Possessing foundational knowledge of customer relationship management and outbound sales techniques, including effective use of CRM software and data entry accuracy. Looking to transition into a new field utilizing these transferable skills to contribute to team success and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Outbound Professional
FreshDirect
10.2025 - Current
- Picked orders based on customer specifications using order sheets and pick lists.
- Worked additional hours during peak periods to meet tight deadlines.
- Assisted in training new staff on packing procedures and systems.
- Developed and maintained strong relationships with external partners for efficient order fulfillment.
Various: Server, Busser, Runner
AYS Staffing
01.2024 - 09.2025
- Cultivated a warm, inviting atmosphere that enhanced guest experiences at events.
- Collaborated effectively with teams in fast-paced dining environments.
- Efficiently set up and dismantled event spaces to meet operational needs.
- Coordinated with kitchen staff to accommodate special requests and dietary restrictions.
- Maintained cleanliness of dining areas while adhering to health standards.
Housekeeper
Bloomingdale's 59th
02.2023 - 02.2024
- Ensured cleanliness and sanitation in all work and shopping areas to uphold health standards.
- Adapted to shifting priorities and tasks, demonstrating resourcefulness in independent and team settings.
- Communicated effectively with diverse customers and colleagues to deliver exceptional service.
- Maintained cleanliness and organization throughout retail spaces and customer areas.
Personal Shopper, Cashier
Harris Teeter
02.2022 - 01.2023
- Fulfilled online grocery orders with speed and accuracy, exceeding daily fulfillment targets.
- Delivered attentive service to in-store shoppers while managing online order responsibilities.
- Executed efficient cash handling transactions and operated POS systems.
- Supported promotions and customer engagement efforts, enhancing store image and team success.
- Curated personalized shopping experiences based on client preferences and needs.
Education
Bachelor - Early Childhood Learning
Hunter College
Manhattan, NY05.2028
Associate - Animation and Motion Graphics
BMCC
Manhattan, NY05.2021
Skills
- Objection handling
- Goal oriented
- Teamwork and collaboration
- Adaptability and flexibility
- Critical thinking
- Customer relationship building
Timeline
Outbound Professional
FreshDirect
10.2025 - Current
Various: Server, Busser, Runner
AYS Staffing
01.2024 - 09.2025
Housekeeper
Bloomingdale's 59th
02.2023 - 02.2024
Personal Shopper, Cashier
Harris Teeter
02.2022 - 01.2023
Associate - Animation and Motion Graphics
BMCC
Bachelor - Early Childhood Learning
Hunter College