Hi, I’m
Amber Beers
Joplin
Experience is a hard teacher because she gives the test first, the lesson after.
Vernon Law
Summary
Organized, enthusiastic, and oriented to bringing strengths in handling work independently and solving routine problems without oversight. Highly motivated and able to quickly learn new processes. Very ambitious to learn, grow, and succeed in any field and all tasks. Various experience in different fields. Security, home health, customer service, and management.
Overview
8
years of professional experience
Work History
Butterball LLC
Machine Technician
08.2022 - 09.2023
Job overview
- Set up and ran machinery to produce exceptional products for industrial needs.
- Dismantled machinery to access, remove, and replace worn components and keep production within optimal tolerances.
- Maintained equipment performance by lubricating and cleaning components.
- Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Complied with company and OSHA safety rules and regulations.
- Operated machining equipment safely with team of operators.
- Kept detailed production records and identified hold-ups.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Securitas Security Services USA
Security Guard
09.2021 - 08.2022
Job overview
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Missouri Department Of Public Safety
Security Officer
08.2019 - 05.2021
Job overview
- Monitored entrances and exits to control access and prohibit entry of unauthorized individuals.
- Completed daily reports outlining regular activities and notable incidents, including theft and property damage.
- Brought in and worked with law enforcement, emergency personnel and firefighters to handle advanced situations.
- Maintained logs and records of delivery vendors.
- Patrolled the premises to identify and quickly respond to suspicious individuals or activities.
- Responded to inquiries and requests for assistance from visitors and staff members.
- Checked and verified validity of identifications.
- Leveraged critical thinking to identify and address potential security threats.
Securitas Security Services USA
Security Guard
07.2017 - 09.2019
Job overview
- Completed daily reports outlining regular activities and notable incidents, including theft and property damage.
- Circulated among employees, visitors, and patrons to protect property and preserve order.
- Patrolled the premises to identify and quickly respond to suspicious individuals or activities.
- Completed all required paperwork within anticipated timeframes.
- Kept work area organized and clutter-free.
- Utilized downtime to perform routine tasks, preventing service delays.
- Finished all tasks and job duties, adhering to deadlines to avoid delays.
- Attended to hourly check points and ensured buildings were free and clear of personnel, fires/fire hazards, spills, and/or pipe leaks of any kind.
Alorica
Customer Service Representative
10.2015 - 07.2017
Job overview
- Implemented best practices in fostering exceptional customer care support and satisfying customers.
- Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies.
- Answered incoming calls and assisted customers with questions.
- Routed inquiries or escalated calls outside area of expertise to appropriate department or employee.
- Advised customers on status of merchandise ordered and arranged for pickup and delivery.
- De-escalated customer complaints using empathy and knowledge of the company policies and and equipment and available services.
- Validated data and resolved problems related to system-generated information.
Education
Webb City High SchoolWebb City, MO
High School Diploma
Skills
- Creative thinking
- Customer relations
- Document management
- Identification verification
- Learn fast
- Critical thinking
- Verbal communication
- Motivation
- Data entry
- Order processing
- Active Listening
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Machine Technician
Butterball LLC
08.2022 - 09.2023
Security Guard
Securitas Security Services USA
09.2021 - 08.2022
Security Officer
Missouri Department Of Public Safety
08.2019 - 05.2021
Security Guard
Securitas Security Services USA
07.2017 - 09.2019
Customer Service Representative
Alorica
10.2015 - 07.2017
Webb City High School
High School Diploma